Episode 116: Bringing Emotional Intelligence to Every Conversation – Even in an AI World

Amy Jacobson is an EI and human behaviour specialist, delivering emotional intelligence programs, keynotes & workshops across Australia internationally. She is a twice Wiley-published author of 'Emotional Intelligence: A simple and actionable guide to increasing performance, engagement and ownership', and the new book ‘The Emotional Intelligence Advantage: Mastering change and difficult conversations’. Amy is a sought-after media commentator whose mission is to break down misconceptions around E.I., help people to increase their emotional intelligence and create purpose-driven teams who get results! Guest: Amy Jacobson: Emotional Intelligence Specialist Hosts: Jay Olson - Lena Scullard - INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.

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Episode 116: Bringing Emotional Intelligence to Every Conversation – Even in an AI World is an episode from What The HR! by TCSHRM -Twin Cities Society for Human Resources Management.

This episode is 63:16 long.

This episode was published on Mar 11, 2026.

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