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What is Customer Centricity?
Maggie Mutkovicova joins me to discuss being customer centric with technology. Topics include "friendly" banks, owning up to mistakes, and whether you can be both innovative and customer centric. Related Links Amazon Go...
About This Episode
What is Customer Centricity? is an episode from What Is? by Waterstons Ltd. Maggie Mutkovicova joins me to discuss being customer centric with technology. Topics include "friendly" banks, owning up to mistakes, and whether you can be both i...
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Published Sep 10, 2019, 00:29:12 long, audio available.
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