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The podcast that is quick, easy and fun to listen to. Our goal is to help you improve your job, career and reach more customers, clients or constituents. We keep it simple, and try to laugh...
Too often we make decisions based on the way things have always been done. That does not always lead to the best results. Today we hear how...
Have you ever thought about the meaning behind some of the familiar holiday tunes we sing? Let's take a walk through a Winter Wonderland to...
What is the test we should use when we complete a project. There are two words that always show when we have not done it good enough. What a...
We receive and send dozens of emails each day. How do you get your message to standout from others. Sometimes to move forward, it is best to...
People ask us what words we want on our tombstone. What defines you? Maybe it is not words. Maybe it is a picture. How is yours developing?
There is one restaurant I know that advertises for its competition. Wouldn't we all love our competitors to send us business? Or how can we...
The key to finishing first is to start best. Today we learn the questions to ask at the beginning that lead to a winning finish.
Do you add chocolate in unexpected places? Learn how this sweet treat sets one person apart - and how you can do the same.
What makes a leader? You can often tell who leaders are by the doors they open. What leaders do you follow? Listen to find out.
The recent eclipse can teach a lot about how to run our business. Step out of the dark and into the light as we look at the lessons the ecli...
You might think a vacation to Zion National Park might not tell us much about customer relations. But it does. In this episode of Wayne's Wo...
Walt Disney made sure his guests had the best experience possible, including his design of the windows on Main Street USA. What windows do w...
At some point we all have to make a speech or presentation. In this episode of Wayne's Words we learn some basic tips to help us all improve...
Sometimes we lose our best customer and never know it. This week we look at how we lose business and three things we can do to retain our cu...
This week we respond to Kim from North Carolina who asked for some practical tips in reaching out to donors and customers. This week we give...
Wayne's Words for May 27, 2017 - The Power we Have, but is Seldom Used. Too often we think we can't make a difference. It is too complicated...