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Man vs machine, which delivers the best customer experience (CX)?
There's little doubt that technology is transforming the customer experience (CX). But will we ever get to a point where humans aren't needed in the customer journey at all? Dan Russo talks to Diane Magers, CEO of the Cu...
About This Episode
Man vs machine, which delivers the best customer experience (CX)? is an episode from Verizon Insights Podcast. There's little doubt that technology is transforming the customer experience (CX). But will we ever get to a point where humans a...
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This episode belongs to Verizon Insights Podcast.
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Episode Details
Published Sep 7, 2017, 43:50 long, audio available.
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Questions About This Episode
What is Man vs machine, which delivers the best customer experience (CX)? about?
There's little doubt that technology is transforming the customer experience (CX). But will we ever get to a point where humans aren't needed in the customer journey at all? Dan Russo talks to Diane Magers, CEO of the Customer Experience Professionals Association , about how technology is transforming the customer experience. If you're enjoying the show, please leave us a review on iTunes or Stitcher. And you can reach Diane Magers on Twitter @DianeMagers and Dan Russo on Twitter @danrusso Have a great day!
Where can I listen to Man vs machine, which delivers the best customer experience (CX)??
You can listen to Man vs machine, which delivers the best customer experience (CX)? online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is Man vs machine, which delivers the best customer experience (CX)? from?
Man vs machine, which delivers the best customer experience (CX)? is an episode from Verizon Insights Podcast.
How long is this episode?
This episode is 43:50 long.
When was this episode published?
This episode was published on Sep 7, 2017.
Can I save Man vs machine, which delivers the best customer experience (CX)? for later?
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Are there related episodes from Verizon Insights Podcast?
Yes. This page shows related episodes from Verizon Insights Podcast when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to Man vs machine, which delivers the best customer experience (CX)??
You can listen to Man vs machine, which delivers the best customer experience (CX)? on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
Man vs machine, which delivers the best customer experience (CX)? is from Verizon Insights Podcast.
What are the episode details?
Published Sep 7, 2017 and 43:50 long