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Are you an IT Manager trying to update the infrastructure to meet the business' ever changing needs while at the same time struggling to maintain stability? How to combine flexibility and re...
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Neal LeiningerSenior ConsultantVeris Associates, Inc.We've talked about metrics, and the way they drive continual improvement plans, another...
Neal LeiningerSenior ConsultantVeris Associates, Inc.You may have seen the posting last week about Google taking on Electricity monitoring:...
Neal LeiningerSenior ConsultantVeris Associates, Inc.It has been written on numerous sites, the challenges of implementing ITIL, the "true"...
Cheryl CroceSr. ConsultantVeris Associates, Inc.As I pored through research on IT trends, the economic impact on those trends and the foreca...
Cheryl CroceSr. ConsultantVeris Associates, Inc.In this first article of a series of five, the author explores how to relieve three of the n...
Ron PrzywaraITIL Certified ConsultantIT Service ManagementVeris Associates, Inc.I recently received certification for ISO/IEC 20000 at the F...
David A. ZimmerPractice ManagerCorporate Learning & TrainingVeris Associates, Inc.You know the drill. Someone from the business side makes a...