UX Week Keynote Discussion: Peter Merholz and Don Norman
Oct 1, 2008 - 30:13
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We’ll Always Have Paris: What Makes a Memorable Service Experience?
Jennifer Bove from Huge and Ben Fullerton from IDEO sat down with me shortly after their presentation to discuss ideas from “We’ll Always Have Paris – What Makes a Memorable Service Experience.” We explore the six key el...
About This Episode
We’ll Always Have Paris: What Makes a Memorable Service Experience? is an episode from UX Week 2008 by Adaptive Path. Jennifer Bove from Huge and Ben Fullerton from IDEO sat down with me shortly after their presentation to discuss ideas fro...
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This episode belongs to UX Week 2008.
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Episode Details
Published Oct 1, 2008, 27:23 long, audio available.
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