UC Podcast by IR Podcast Episodes Online

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UC Podcast by IR Podcast Episodes Online | Radio and Podcast

Episodes

26 episodes

Unified Comms Trends Impacting the Banking Industry

Today’s unified comms and collaboration tools are responsible for many banking transactions and as a result have come under scrutiny for the...

00:07:19May 25, 2017

Unified Comms Trends Impacting the Manufacturing Industry

The complexity of developing, manufacturing, selling and supporting a product makes manufacturing one of the most highly impacted industries...

00:04:57May 5, 2017

Unified Communications Trends Impacting the Healthcare Industry

Balancing privacy and accessibility is the goal in healthcare technology but it can stunt innovation. Dave Murphy discusses the latest techn...

00:06:39Apr 26, 2017

Reasons for Monitoring Avaya's Unified Communications

Part II of our podcasts with Dave Murphy on the benefits of monitoring Avaya's unified communications systems.

00:06:11Apr 18, 2017

Should I Monitor Avaya's Unified Communications Systems?

Dave Murphy discusses compelling reasons why businesses should monitor Avaya's unified communications systems. To see Avaya UC's monitoring...

00:05:59Apr 12, 2017

Operational Phase of Transitioning UC to the Cloud

Thomas Canty explores the critical points to consider when operating unified communications in the cloud such ongoing support, real-time mon...

00:06:23Apr 5, 2017

Deployment Phase of Transitioning UC to the Cloud

Thomas Canty explores the critical points to consider when deploying unified communications to the cloud. Download the UC cloud migration ch...

00:10:51Mar 28, 2017

Planning Phase of Transitioning UC to the Cloud

Transitioning Unified Communications to the cloud should be undertaken in three phases. The Planning Phase is all about understanding your f...

00:08:03Mar 20, 2017

Transitioning Enterprise UC to Cloud - an Overview

IR's Chief Innovation Architect Thomas Canty addresses the main concerns associated with moving enterprise unified communications to the clo...

00:14:45Mar 13, 2017

Why Planning is Critical for Unified Communications Success

Why Planning is Critical for Unified Communications Success by UC Podcast by IR

00:05:27Oct 31, 2016

Why testing is critical for UC and Contact Center success

Why testing is critical for UC and Contact Center success by UC Podcast by IR

00:06:11Jun 29, 2016

What is Omnichannel? (And why it's critical for Contact Centers)

What is Omnichannel? (And why it's critical for Contact Centers) by UC Podcast by IR

00:05:34Jun 2, 2016

Managing Skype for Business in a multi-vendor environment

IR CEO Darc Rasmussen shares his thoughts on how Skype for Business can be managed successfully in a multi-vendor environment.

00:09:56May 26, 2016

Enterprise Connect 2016 Wrap

This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/27CmABq

00:06:11May 19, 2016

Why WebRTC will change the way you communicate

This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/1Yl5NwF

00:06:11May 11, 2016

Are you prepared for a cloud outage?(And what to do if you're not)

This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/1Wnurin

00:05:46May 4, 2016

3 Factors Slowing Cloud Communications Adoption

This podcast discusses 3 factors slowing Cloud Adoption. Check out a blog post about this same topic here: http://bit.ly/1T6Lejb

00:06:09Apr 28, 2016

Skype for Business: The Enterprise Voice Explosion (and how to get on board)

This podcast discusses the increase in adoption of Skype for Business and Microsoft's Enterprise Voice offering. It also covers off the impo...

00:05:04Apr 26, 2016

Delivering Enterprise Communications to the Mid-Market

This podcast discusses how investment in Enterprise grade communications has allowed those same features to be accessible by mid-market orga...

00:06:26Apr 6, 2016

Don't Risk your Contact Center Customer Experience

Don't Risk your Contact Center Customer Experience by UC Podcast by IR

00:04:35Mar 30, 2016

Importance of Real-Time Analytics in UC

Importance of Real-Time Analytics in UC by UC Podcast by IR

00:05:07Mar 10, 2016

Is Skype for Business a Microsoft play for World Domination?

Is Skype for Business a Microsoft play for World Domination? by UC Podcast by IR

00:06:11Feb 24, 2016

What's the role of Big Data in UC?

What's the role of Big Data in UC? by UC Podcast by IR

00:06:13Feb 10, 2016

What the hell is WebRTC?

What the hell is WebRTC? by UC Podcast by IR

00:05:11Feb 3, 2016

Contact Center Compliance

Contact Center Compliance by UC Podcast by IR

00:05:43Dec 28, 2015

How ITSM can Improve Unified Communications

How ITSM can Improve Unified Communications by UC Podcast by IR

00:05:21Sep 3, 2015