
EP529: Anne Napolitano - Stop Undercharging: How To Price & Sell Advisory Services
See what the team at The Successful Bookkeeper has on right now → Anne Napolitano started her firm a decade ago as a solopreneur with an acc...
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The Successful Bookkeeper Podcast is a weekly show to help increase your confidence, work smarter and build a business you love. Each week you'll listen to inspiring guests who will share th...

See what the team at The Successful Bookkeeper has on right now → Anne Napolitano started her firm a decade ago as a solopreneur with an acc...

"There were times I remember having to pull money out of our retirement savings to cover payroll. We weren't sleeping, we were stressed. We...

" When you start speaking to yourself with more precise and definitive language, it changes how you show up for yourself. Think about how yo...

"This is how you look at success. It is only a narrative of people to people, to people. Why else wouldn't you wanna spend your time doing t...

"There's all that magic that seems to happen by those who are born with relationship privilege, but we can all build it. It just starts with...

"High performers liked to be with high performers. So if you start to train yourself as a manager, as a boss, as a business owner, as an ent...

"At some point in the future, somebody's going to be watching a movie about our era and there's going to be a human bookkeeper. And they're...

"Oftentimes we get into burnout because we are saying yes to everything. We're getting scope creep, and we aren't billing for those extras."...

"We always say ' Motivation is like a shower. You should visit it daily.' You have to keep yourself motivated every day. How do I get myself...

" In order to create that trust, you have to be honest enough to know that you're not the right person for everybody. But those people that...

"The biggest one and the most impactful one is not making the time every week to work on the business. They get themselves into the rat race...

"You can have all the great checklists and all the great systems for quality bookkeeping and you can hire all the right people, but if you d...

"We can do hard things even though you're afraid, even though you don't know if it's going to work. You have to try. You have to do differen...

"The mission was always to build a million dollar bookkeeping firm. Our goal was to grow a large bookkeeping firm with clients and staff acr...

"The hardest thing is to not try and solve their problem in the sales interview, just listen to the business case, and then come up with cle...

"Slow down. I think we move so fast and we're trying to go in straight to the solution and there could be multiple things that the customer...

" Selling is not necessarily the answer. Exit can mean continuing to be part of it, but in a different way." –Salim Omar In this episode, Sa...

" We need to do things that the other people aren't doing because that's how you make ways, that's how you revolutionize, that's how you pav...

"Your data is good to go. Customer comes into Hub Analytics and starts chatting with the chat bot to ask questions about the data, get visua...

" I'm not gonna say people can't change. What I will say is that it is hard work to change attitude. Changing skills, super simple. Attitude...

"Ethics and integrity are a bookkeeper's superpower." -Heather Smith Kick off your new year with clarity and momentum in this special Year-I...

"You get to a place little by little of just working with these wonderful people that really appreciate what you're doing. They're paying to...

"You learn, you read, you surround yourself with other people. Don't stay isolated behind your computer. You come to things like this. You j...

" You do not want a business that is entirely dependent on you. You want an independent running business." -Ron Bester Ron Bester, VP of Cli...

"Like this is not just a gig, but this is my career. You grow into wanting more of that for your clients and you start recognizing if a clie...

"Do not be tempted to undervalue yourself just because it happens to be something that's fast or easy for you to produce." -Casey Brown In t...

"Bookkeeping is a commodity. My accounting software can be a commodity. So how do we strike that emotional cord and how do we give the confi...

"It's the bookkeeper who has to sell his or her own services, and so they're not a professional salesperson. So a lot of times there's a lot...

"We have to stop trading time for money. Hourly billing traps you. It gets you in the cycle of undervaluing yourself. Discounting just to ge...

"The more intentional you get with your money, the more intentional you get with your time as well." -Jennifer Hume In our 500th episode, Je...

"The number one driver of small to medium sized businesses not making it is cash flow problems. It's not that they're not profitable. This i...

"I think that the hacker mindset is a superpower because what it does is it fosters independent thinking. And independent thinking enables a...

"You have to keep evolving. We're always evolving. Never stop growing. Never stop learning. If you're not happy with what you're doing, ther...

"The opportunity now is huge with accountants and bookkeepers to provide more of a proactive service, more forecasting, more future visibili...

" Beginning with the end in mind is very helpful for people who are starting, but also for people who are already in the weeds and they just...

"Anyone who grows plants knows that sometimes you have to trim the leaves to have an overall healthy plant. Not every customer will come wit...

"You should be distinct enough and positioned just a bit enough that people go, ' Oh, I am caring about the value they're gonna bring to me,...

"Just having the courage to allow some of your real story to come through publicly is your differentiator. It builds trust, opens doors to s...

"People are interested in other people. So you can talk about your practice or where you see perhaps the industry going down the road, but f...

"A woman came up to me and said, 'You know, you really get me.' And I thought that's really the mantra I want to kind of go with. I want peo...

" I think it's important that you go for it. You imagine what that looks like. I didn't go into this with the intention of having a big comp...

" When I'd go on appointments I would say, 'You know, I do work with so and so', and then that would kind of just help them feel reassured t...

" One of the most famous quotes ever from Tony Robbins, this one I take with me every single day. 'Fall out of love with yourself and fall i...

" You're on your own as a business owner. You're trying to figure out, there's no course that anybody gives you to tell you how to be a busi...

"But we just don't have the time if we're on the gerbil wheel of doing the same thing over and over again every month is just a new month. W...

"Nobody knows what we're really doing, and so if we wanna increase the value of what we deliver, we've gotta break down those barriers to un...

" If I don't have a clear pathway for somebody to come in fresh, and get the experience they need and teach them what they need to know so t...

" I couldn't have moved to the next stage if I didn't learn what I learned there. Although the time there was difficult, it was such a key t...

"More powerful and more comfortable don't usually go hand in hand. Usually more powerful is more uncomfortable. When you're clear about your...

"You are your most powerful when you speak from who you truly are." -Dia Bondi In part 1 of this 2 part series, leadership communications co...