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Technology

The Salesforce Admins Podcast

Gillian Bruce and Mike Gerholdt

A podcast for Salesforce Admins who are solving problems in the cloud.

Episodes

20 of 22 episodes

Why Pattern Recognition Matters for Salesforce Admins

Today on the Salesforce Admins Podcast, we talk to Adam Stark, CRM Systems Administrator at Belmont University. Join us as we chat about how...

32:37May 7, 2026

Agentforce Grid Enables Next-Gen Admins To Scale AI Workflows

Today on the Salesforce Admins Podcast, we talk to Avi Shah, Senior Director of Product Management for Salesforce AI. Join us as we chat abo...

25:05Apr 30, 2026

How Agent Script Is Redefining the Admin Role

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about...

17:17Apr 23, 2026

How Salesforce Built a Scalable AI Puzzle App in Six Weeks

Today on the Salesforce Admins Podcast, we talk to Jagan Nathan, Senior AI Architect at Salesforce. Join us as we chat about how he built a...

16:58Apr 16, 2026

How Admins Can Get the Most Out of TDX 2026

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist, and Eliza Riley, Content Manager for Admin Marketing...

21:20Apr 9, 2026

What Is My Trust Center and How Does It Help Admins?

Today on the Salesforce Admins Podcast, we talk to John Maxey, Senior Product Manager at Salesforce. Join us as we chat about how My Trust C...

22:54Apr 2, 2026

How Salesforce Admins Are Evolving To Run the Agentic Enterprise

Today on the Salesforce Admins Podcast, we talk to Rebecca Saar, Senior Director of Admin Relations at Salesforce. Join us as we chat about...

27:39Mar 26, 2026

How Can Agentforce Help Manage a Salesforce Backlog?

Today on the Salesforce Admins Podcast, we talk to Neil Foglio, Solution Architect at Arkus. Join us as we chat about how to use a backlog t...

27:24Mar 19, 2026

The Future of Salesforce Setup Is Agent-Driven

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat a...

27:56Mar 12, 2026

How Does Agent Script Give Admins More Control?

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about...

17:17Mar 5, 2026

What Are True to the Core Deep Dives at TDX?

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new True...

19:07Feb 26, 2026

How Do I Understand a Complex Salesforce Formula Quickly?

Today on the Salesforce Admins Podcast, we talk to Gaurang Mathur, Senior Product Manager on the AI App Development team at Salesforce. Join...

28:46Feb 19, 2026

How Agentforce Vibes Is Changing How Salesforce Admins Build Apps

Today on the Salesforce Admins Podcast, we talk to Tiaan Kruger, Senior Director of Product Management at Salesforce. Join us as we chat abo...

28:54Feb 12, 2026

The Importance of Human in the Loop for Agentforce

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about...

35:12Feb 5, 2026

Setup with Agentforce Makes Salesforce Admin Tasks Easier

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat a...

28:10Jan 29, 2026

From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlve...

34:23Jan 22, 2026

Exploring Agentforce Vibes Through Real-World Admin Use Cases

Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-...

32:35Jan 15, 2026

How Can Admins Influence the Salesforce Product Roadmap?

Today on the Salesforce Admins Podcast, we talk to Rebecca Sherrill, VP, and Shelly Erceg, Product Leader, both on the Salesforce Research a...

26:46Jan 8, 2026

2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce....

23:43Jan 1, 2026

The Gift of the Admin

Today on the Salesforce Admins Podcast, a holiday fable. The Gift of the admin Once, in a company not unlike yours, There was an Admin named...

3:16Dec 25, 2025