Scaling Customer.io to $100M ARR: Colin Nederkoorn on AI, growth, & longevity

Alex Theuma speaks with Colin Nederkoorn, CEO & Co-Founder of Customer.io, about the 12 year journey to (almost) $100M ARR, running a fully distributed team across 30+ countries, and how AI is reshaping the future of SaaS. Colin shares: - How Customer.io scaled to 7,800+ customers worldwide. - Why AI is no longer optional for SaaS companies, and how Customer.io has adapted. - The challenges and opportunities of building SaaS in the AI era. - Why growth, resilience, and adaptability are key for long-term success. - His personal experience with AI tools and how they use AI internally at Customer.io Guest links: LinkedIn - Website - Check out the other ways SaaStock is helping SaaS founders move their business forward: 🇮🇪 SaaStock Europe | Dublin, Ireland Book tickets: 🇺🇸 SaaStock USA | Austin, Texas Book tickets: 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others ( 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (

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Scaling Customer.io to $100M ARR: Colin Nederkoorn on AI, growth, & longevity is an episode from The SaaS Revolution Show by The SaaS Revolution Show.

This episode is 00:33:15 long.

This episode was published on Sep 11, 2025.

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