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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run...

Episodes

20 of 365 episodes

How a Chick-fil-A Operator Uses AI to Lead — Jon Harmeling

The conversation covers John's journey from the military to Chick-fil-A, the distinction between leadership and management, and the shift to...

00:42:50Oct 5, 2026

The Recommendation Economy Comes to Restaurants — Pat Venn, PRIMA

The conversation covers Pat Venn's journey in the hospitality industry, his role at Prima, and the innovative solutions Prima offers to rest...

00:38:08Sep 28, 2026

Why Storytelling Saved San Pedro Fish Market — Michael Ungaro

The conversation delves into the journey of the San Pedro Fish Market, highlighting its growth from a small storefront to a renowned dining...

00:47:29Sep 21, 2026

Restaurant Marketing You Can Track — Brett Linkletter, Dishio

The conversation delves into the challenges of restaurant marketing and the evolution of marketing strategies in the industry. It explores t...

00:47:10Sep 14, 2026

US Foods’ Menu IQ: Snap a Recipe, See Your Food Cost — James Jones

The conversation covers James D. Jones' background in technology, US Foods' technology-forward approach, the challenges of technology adopti...

00:39:30Sep 7, 2026

California Pizza Kitchen Scaled on Culture — Rick Rosenfield

Rick Rosenfield, co-founder of California Pizza Kitchen, shares the story of how he and his partner, Larry Flax, changed the way America eat...

00:43:55Aug 31, 2026

Surcheros: The Tex-Mex Franchise Winning in Towns Everyone Else Skips

The Restaurant Technology Guys podcast features Luke Christian and Jake Philpotts ,, the founder and vice president of development at Surche...

00:41:12Aug 24, 2026

Big Biscuit

The CEO of The Big Biscuit, Chad Offerdahl, shares the brand's journey, growth, and menu innovation. He discusses the concept's focus on Sou...

00:31:12Aug 17, 2026

RTI Alissa

The conversation covers the process of managing used cooking oil in restaurants, the innovative solutions provided by Restaurant Technologie...

00:31:15Aug 10, 2026

The Surprising Menu Item That Made Farmer Boys Famous

The conversation covers the introduction of Farmer Boys, the concept of the brand, John's culinary journey, expansion and franchising, the f...

00:37:32Aug 3, 2026

Inventory AI

The conversation explores the use of AI in forecasting food costs and demand in the restaurant industry. It emphasizes the importance of lev...

00:10:06Jul 30, 2026

The $30,000 Refund Nobody Caught

The conversation covers a wide range of topics related to the implementation of IoT and AI in the restaurant industry. It explores the impac...

00:40:13Jul 27, 2026

The Future of Sports Streaming for Bars and Restaurants

00:00 Introduction and episode overview 00:30 Jeremy introduces the sponsor and guest 00:57 Bryan shares his background and entry into media...

00:42:47Jul 20, 2026

How One Founder Solved Restaurant Staffing Chaos

00:00 Introduction and Jeremy's opening remarks 00:26 Guest introduction: Jake and his background 01:18 The chaos of restaurant scheduling a...

00:44:29Jul 13, 2026

How Machine Learning Personalizes Guest Experience

00:00 Introduction to Ryan Volberg and His Journey 02:48 The Evolution of Restaurant Technology 05:49 The Concept of Daily Pay for Hospitali...

00:41:59Jul 6, 2026

How Berry AI Uses Computer Vision to Boost Restaurant Efficiency

Chapters 00:00 Introduction to Berry AI and Eric Lam 02:41 Understanding AI in QSR: The Role of Berry AI 04:20 The Importance of Speed of Se...

00:35:18Jun 29, 2026

The 5 Rules That Transform Grocery Teams and Can Elevate Any Business

00:00 Introduction to Steve Black and His Journey 02:48 The Five Rules of Leadership 05:43 The Importance of People in Business 08:15 Incept...

00:41:44Jun 22, 2026

Jeff's Journey from Law School to Acai Empire

00:00 Introduction to Entrepreneurship and Background 03:46 The Birth of Everbowl and Business Philosophy 06:24 Understanding Acai and Its N...

00:42:45Jun 15, 2026

The Future of Food Service: 15 Years of IoT Innovation

00:00 Introduction to Restaurant Technology and Innovations 03:00 The Evolution of the Internet of Things in Food Service 05:32 Proactive Ma...

00:44:12Jun 8, 2026

The Future of Restaurant Tech: Insights from Chris Hellmann

00:00 Introduction to Chris Hellmann and His Background 03:57 Chris's Journey at Coca-Cola 11:18 Transition to Restaurant Technologies, Inc....

00:29:56Jun 1, 2026