How Can We Adapt to Meet Evolving Customer Expectations?

In this special episode marking the CENTURY 21 Brand’s 50th anniversary, Kristen Meinzer talks to two leaders who embody the brand’s uniquely relentless spirit: Global Chief Marketing Officer Cara Whitley and Mary Lynn Stone, Owner and President of CENTURY 21 New Millennium. Throughout their careers, they’ve both excelled by listening, adapting, and improving every aspect of the customer experience. Cara spearheaded the Brand’s recent transformation by emphasizing innovation, experiences, and relationships. Under Mary Lynn’s leadership, New Millennium has been named the number one CENTURY 21 franchise in the world five times since 2010. Guests Cara Whitley: Global Chief Marketing Officer for Century 21 Real Estate LLC Mary Lynn Stone: Owner and President of CENTURY 21 New Millennium Learn more about your ad choices. Visit megaphone.fm/adchoices

You can listen to How Can We Adapt to Meet Evolving Customer Expectations? online on Radio and Podcast. Open the player on this page to stream the available audio.

How Can We Adapt to Meet Evolving Customer Expectations? is an episode from The Relentless: Creating Experiences That Go Beyond Transactions.

This episode is 29:46 long.

This episode was published on Jul 9, 2021.

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