Season Two: Miranda Burgum

Miranda Burgum - Head of People Welcome to Season Two of The People Innovation Podcast, where host Joe Nagle is in conversation with Miranda Burgum, finding out about Gail’s 52 bakeries in local neighbourhoods striving to provide exquisite coffee and bread's for people to enjoy. When Miranda joined she described it as being given a blank piece of paper to create a structure to suit the significant growth in its entirety and from a people perspective. Listen out for: 3 things that I follow: attracting the best people, training our talent, engaging with our teams Making sure the team were well equipped to go on a journey Customer service programme - SHINE Topics Discussed: Creation of a three-year strategy to land the basics and evolve and be a great place to work and grow The mother dough… Four values: we care for baking, we care for our community, we care for each other and we care for a job well done Recruitment at Gail's - Job descriptions are very task orientated. Managers are aware they will recruit based on instinct, behaviour, how they demonstrate themselves on an 'experience' shift Internal comms - facebook group Gails’ Together Kneading your Career - development programme Rise with Gails LINKS: Innovation White Paper Gail's Social Media: Twitter Facebook

You can listen to Season Two: Miranda Burgum online on Radio and Podcast. Open the player on this page to stream the available audio.

Season Two: Miranda Burgum is an episode from The People Innovation Podcast by The Innovation Beehive.

This episode is 00:35:13 long.

This episode was published on Jan 8, 2020.

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