
When Payment Choice Becomes the Expectation
No one likes waiting for a check to arrive in the mail. Today’s consumers are accustomed to instant, digital experiences, and those expectat...
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No one likes waiting for a check to arrive in the mail. Today’s consumers are accustomed to instant, digital experiences, and those expectat...

Many companies expect gig workers to deliver fast, reliable work—but the way they’re paid often tells a very different story. Behind the sce...

As financial institutions merge and evolve, the pressure on back-office operations grows just as quickly as it does on member-facing service...

Every bank wants to earn its customers’ trust. Today, protecting customers’ identities is just as important to earning that trust as safegua...

Entrepreneurs bring tremendous enthusiasm and energy to building their businesses, but they’re often less excited about the everyday—yet ess...

Business customers today have more ways to move money than at any point in recent memory. The arrival of near-instant payment networks like...

Banking relationships often start earlier than most people realize—and they tend to last longer than expected. Roughly half of young consume...

A decade ago, accepting card payments at a farmers market, food truck, or pop-up shop often meant investing in bulky hardware, worrying abou...

Modern geopolitical tensions now extend well beyond traditional statecraft. They increasingly manifest through wiper malware attacks, distri...

Credit unions don’t want to be disadvantaged by their technology. They aim to offer members the same capabilities available at competi...

The most expensive resource in any small business isn’t capital—it’s time. And increasingly, that time is being swallowed up by something ow...

Payments risk is no longer confined to a single payment rail or transaction type. Financial institutions and businesses today must manage ri...

Consumers may be spending more cautiously, but they’re not spending less strategically. As inflation, rising debt, and economic uncertainty...

Picture the scene; a U.S. developer discovers that one of their fastest-growing markets is overseas. For many digital businesses, the first...

Few payments professionals have been able to observe and influence the industry as much as Jane Larimer, President and CEO of Nacha, who has...

Quantum computing may still be years away from breaking cryptography, but powerful quantum computers are rapidly advancing, and their impact...

Artificial intelligence has raised consumer expectations. Today, people can create a personalized event invitation, social media post, or di...

Know Your Customer rules were designed to stop financial crime, but in practice, they are increasingly being bypassed by both human error an...

Despite near-constant industry buzz, the days when artificial intelligence agents dominate e-commerce—and consumers widely complete in-store...

When an AI agent buys the wrong product—or makes a purchase no one explicitly approved—the fallout isn’t just a customer service issue. It’s...