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When events like the NCAA Final Four come to town, they bring an influx of short-term workers who keep everything running—but often for just...
Not long ago, fraud teams could keep pace by reviewing incidents one by one. That era is ending. Armed with artificial intelligence and clou...
International wires have long been the default for B2B payments—an entrenched system that works, but few would describe as optimal, given mu...
When a shopper is tricked into making a fraudulent purchase, they expect recourse from their financial services provider. These guardrails a...
Last year, the treasurer’s office in Warren County, New York sent $3.3 million to what it believed was the county’s roadwork and maintenance...
As financial fraud continues to accelerate, its impact on victims goes far beyond monetary loss. The emotional and behavioral effects are lo...
Many credit unions are grappling with the differences between cryptocurrency, stablecoins and tokenized deposits—and whether these innovatio...
In the past, banks and businesses could build rapport by delighting customers over several interactions. That window has largely disappeared...
High-profile data breaches at major retailers exposed thousands of consumers’ personal account numbers (PANs), spurring the adoption of toke...
For many small business owners, the workday doesn’t end when customers leave. It continues late into the evening—logging into multiple dashb...
With the advent of faster payments, many financial organizations have prioritized speed over fraud detection. Consumers expect instant trans...
ACH is a critical part of the U.S. payment infrastructure, driving a significant portion of transaction volumes and supporting important use...
Credit unions have distinct hallmarks: they are not-for-profit and member-owned. Yet amid the flood of financial services companies in today...
Scams have become universal, affecting all types of consumers and every kind of organization. This has placed tremendous pressure on financi...
Every year, billions of dollars vanish at the final step of online shopping, not because consumers change their minds, but because of hurdle...
The past holiday season didn’t just test consumer wallets—it revealed how dramatically shopping behavior is evolving. As inflation-weary sho...
In just eight years, Zelle has revolutionized the way people send money. And the best is yet to come—peer-to-peer payments are expanding to...
Paying a supplier is a fundamental function for businesses, yet it’s often encumbered by a complex billing cycle. When the supplier is in a...
Amid the rapid transformation of the payments industry, merchants have leveraged multiple acquirers to navigate new payment types, regulatio...
The ACH Network is reliable and ubiquitous. And over the past year, it continued to realize strong growth, both in the volume of payments an...
Fraud is evolving faster than ever, with AI-powered scams, deepfake-enabled identity theft, and a surge in account takeovers putting financi...
Banks are no strangers to artificial intelligence. For years, machine learning and deep learning models have quietly powered fraud detection...
In today’s world, nearly anything a business or individual desires is available instantly. Yet, for most, receiving a payment still takes tw...
The rise of artificial intelligence is coinciding with a shift toward instant payments that are increasingly difficult to stop once fraud oc...
Digital banking has trained consumers to expect speed, simplicity, and instant results. Yet, when those same expectations reach the commerci...
As payments have evolved from cash and checks to cards and digital payments, something essential has been lost: the human touch. Yet consume...
Running a small business is hard enough—juggling operations, customers, and cash flow. Now imagine software that not only streamlines day-to...
Creating a synthetic identity used to be the realm of seasoned hackers, but now it can be done with a few simple prompts. Just as artificial...
From transforming member experiences to building a culture of information literacy, data has become a catalyst for innovation at credit unio...
The next iteration in the rapid evolution of artificial intelligence has arrived, and organizations are racing to harness the potential of A...
Across shopping, streaming, and social media, consumers have grown used to receiving personalized recommendations powered by artificial inte...
Different payment methods have gained popularity in different parts of the world. For example, buy now, pay later is widely used in Australi...
Cybercriminals have been after personal data for years, but new technology is giving them a dangerous boost. Infostealers—malware that extra...
As dynamic technologies continue to revolutionize the payments space, conferences have become a critical way for payments professionals to s...
Gift cards have evolved from being a thoughtful, last-minute birthday gift into a mature industry that’s helping companies build loyalty bot...
For decades, typically large regional or money center banks served as correspondent banks that enabled smaller banks to offer cross-border p...
As more people choose to bank online, the role of the traditional branch has undergone a transformation. Once the go-to place for every fina...
Almost without notice, disappearing payments have shifted from novelty to expectation in small business transactions. A traveler arrives at...
Customers signing up for new accounts and services can feel frustrated by the hoops they have to go through, assembling information and ente...
Amid the rise of subscriptions and digital services, consumers are juggling more bills than ever. In fact, the average U.S. household now pa...
In just the first half of the year, ACH payment volume grew by 5.5% on a daily average basis, reaching roughly 17.25 billion payments. The g...
The passage of the GENIUS Act in the U.S. has brought stablecoin interest to a fever pitch in recent months. However, even as more of the wo...
One of the most effective tools in the fight against cybercrime is information sharing—particularly through anonymized consortium data signa...
Many organizations treat their reconciliation and reporting as mere check-the-box activities, investing only the bare minimum to remain comp...
When credit unions look for ways to improve service for their members, accounting systems may not be the first thing that comes to mind. But...
As the technology behind payments processing accelerates, it’s also reshaping how merchants need to think about the ways their custome...
A consumer purchases a product and receives exactly what was described. However, they experience buyer’s remorse and want to return it. Unsu...
Financial institutions are among the most trusted entities in the world. Consumers believe their banks act in their best interests—especiall...
One of the most important resources for any card portfolio manager is understanding cardholders’ spending patterns. This requires not just f...
At best, an inefficient accounts payable process can result in delayed payments or limited visibility into spending. At worst, it could lead...