How to Manage Defensive People

A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope. All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free here. To work on “deserving” dive into The Four Agreements. Dig into more tools for managing defensive people in our podcast library in these three categories: Communication Skills Management Skills Relationship Building Additional episodes you could listen to are: 216 - 7 Steps to Stop Emotional Hijacks 60 - Be Impeccable with Your Word 35 - Handling Defensive Behaviors 173 - Managing Bad Behavior 138 - Managing Disruptive Executives 198 - Psychological Safety Additional tools and resources are in our monthly email. Sign up here . Curious about coaching? Shoot me an email. tom@essentialcomm.com. All our free infographics are in the Essential Tools bin. Your reviews help the show continue as an ad-free podcast. Let us know how we can support you. Until next time, thanks! From The Look & Sound of Leadership team

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How to Manage Defensive People is an episode from The Look & Sound of Leadership by Essential Communications - Tom Henschel.

This episode is 28:24 long.

This episode was published on Aug 7, 2025.

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