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Leadership is not just confidence, charisma, capability or ambition. People may initially follow a leader because they look powerful, sound...
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THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President...

Leadership is not just confidence, charisma, capability or ambition. People may initially follow a leader because they look powerful, sound...

Kokorogamae is one of those Japanese ideas that sounds ancient, but lands right in the middle of modern business. It means clarifying your t...

Leadership sounds simple until you realise it is full of tensions. The real work is not choosing one side and ignoring the other; it is lear...

Business is stressful at the best of times. Add a pandemic, war-driven supply shocks, rising energy prices, inflation, and recession fears,...

Giving constructive feedback is one of the hardest jobs in leadership, because people rarely hear correction as a gift at first. In Japan, A...

Delegation only works when accountability is clear, active, and owned by the right person. The real leadership challenge is not handing off...

Delegation is one of the least understood leadership skills, yet it is one of the fastest ways to build team capability, free up executive t...

In Japan, "engagement" is a loanword ( エンゲージメント ), which is a neat metaphor: the sound exists, but the meaning can feel fuzzy at work. Yet g...

Leaders today are drowning in meetings, email, reporting, coaching, planning, performance reviews, and constant firefighting. The real issue...

Leaders don't need to be Hollywood-style hype machines to motivate people. In modern workplaces—especially in bilingual environments like Ja...

Coaching is the real work of leadership once you start managing other people. In modern workplaces—especially post-pandemic and in hybrid te...

Performance appraisals are one of the hardest jobs in leadership because they affect promotions, bonuses, bigger responsibilities — and some...

When an organisation has lots of moving parts, coordination becomes a competitive advantage. Divisional rivalries, egos, "not invented here,...

When an organisation has lots of moving parts, coordination becomes a competitive advantage. Divisional rivalries, egos, "not invented here,...

Planning is what stops "good intentions" turning into chaos. When teams skip planning, they don't just risk missing the deadline — they risk...

Doing more, faster, better with less has become the permanent setting in modern business. Post-pandemic, with tighter budgets, higher custom...

Leaders today are stuck in a constant three-way tug-of-war: time, quality, and cost . In the post-pandemic, hybrid-work era (2020–2025), the...

When you've got a dozen priorities, meetings, emails, and "urgent" requests hitting you at once, the real problem usually isn't effort—it's...

In Parts One and Two, we covered the relationship fundamentals: stop criticising, give sincere appreciation, understand what people want, sh...

In Part One we covered three foundational human relations principles: avoid criticism, offer honest appreciation, and connect your requests...

Most leaders genuinely want a strong relationship with their team, yet day-to-day reality can be messy—especially when performance feels une...

When markets are kind, anyone can look like a genius. The test arrives when conditions turn—your systems, skills, and character decide what...

Newly promoted and still stuck in "super-doer" mode? Here's how to rebalance control, culture, and delegation so the whole team scales—safel...

Feeling busier and more distracted than last year? You're not imagining it—and you're not powerless. This guide turns a simple "peg" memory...

How to reshape culture in Japan without breaking what already works. What is the first question leaders should ask when inheriting a Japanes...

Short intro: Forgetting names kills first impressions. The good news: a few simple, repeatable techniques can make you memorable and help yo...

Why authentic leadership is vital in 2025, when AI is everywhere Back in 2021, the big conversation was about chatbots and holograms. Today,...

Why foreign "hammers" fail and what leaders must do differently in 2025 For decades, foreign companies entering Japan have repeated the same...

Balancing strength and flexibility in leadership in 2025 Leaders are often told to "never surrender" and "winners don't quit." At the same t...

Why leadership requires sensing and feeling, not just knowing, in 2025 Managers often prioritise what they "know," while leaders rely more o...

Why vision, mission, and values still matter in 2025—if leaders make them real Not long ago, talking about "vision" often invited sneers. Le...

Why leaders must nurture ideas if they want innovation to thrive in Japan People are more creative than they give themselves credit for, yet...

Innovation is not the monopoly of the R&D Department. Everyone of our staff has highly tuned antennae which pick up valuable commercial inte...

Regardless of what level of leader we are, from neophyte to legend, there are four attributes which we need to master and keep remastering,...

We are often leadership practitioners, rather than genteel philosophers, pontificating on leadership issues. Yet, we have probably developed...

The most fatal words ever spoken by a leader are , "it will be faster if I do it myself". No it won't. If you want to scare yourself, sit do...

Shareholders put up their future security in the hope of increasing their returns and adding further to their security. They take risk of lo...

If the client complains directly to your staff member about their poor service, should you go to bat for your team member? Should you public...

Recruiting and developing the perfect team is an illusion, a Fool's Gold hot pursuit for leaders. Even if you do manage to recruit great peo...

Leaders are often poor listeners in the modern age. To listen to our team members requires the allocation of precious time. Advances in tech...

We have met them. Thrusters, mad with power and hungry to control others. Organisation insider politicians who spend all of their time sucki...

To SER With Love In the movie "To Sir, With Love", Sidney Poitier was brilliant in the role of a black teacher in a tough London East End hi...

We know the name Achilles because of Brad Pitt and Hollywood or we may have read the Iliad. He was a famous mythical Greek hero whose body w...

In today's business world, leaders need to be "authentic" leaders. We have all come across this somewhere, endorsed by self-proclaimed gurus...

Engaging your team as a leader is a relatively new idea. When I first started work in the early 70s, none of my bosses spent a nanosecond th...

Smirks emerge quite quickly when you mention "role model" and "leaders" in the same breath. Most peoples' experiences with leaders as role m...

We are recognised for our capabilities and potential and promoted into our first leadership role. We have been given charge over our colleag...

We have seen Hollywood pumping out comic heroes as movie franchises to get the money flowing into the studios. The premise is always the sam...

The chain of command is a well established military leadership given. I have three stripes, you have none, so do what I say or else. In the...

Japan has a wonderful year end tradition where the entire house is given a massive clean up. Dust is dispatched, junk is devolved and everyt...