How to use HMRC webchat for agents
ICAEW’s Tax Faculty explains how to access HMRC’s webchat for agents, what to expect and which types of query are suitable for webchat.
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The ICAEW Guide to Successful Job Search Podcast Guide
Listen to The ICAEW Guide to Successful Job Search, a Government & Organizations podcast by ICAEW. Stream 265 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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20 of 265 episodesHMRC writes to businesses running prize draws
HMRC has written to businesses that run prize draws offering both paid and free entry routes to remind them that paid entries are subject to...
Further guidance available on the summer holidays VAT cut
HMRC has updated its guidance on the temporary reduced rate of V-A-T for children's meals, tickets and family attractions to include additio...
Tax news highlights from July 2026
ICAEW’s Tax Faculty provides a summary of some of the key developments in tax in July 2026 and explains where you can find further informati...
Mills Review: five AI trends we cannot ignore
The Financial Conduct Authority’s (FCA's) report on AI and the future of retail financial services, authored by Executive Director Sheldon M...
Seven ways technology can challenge ethics
New guidance from the International Ethics Standards Board for Accountants outlines the biggest risk areas for emerging technologies such as...
EY’s backing AI agents; and a new form of insider trading
In this episode, EY UK Digital Assurance Leader Richard Harrison joins us to talk about how the firm is using AI agents in audit. How do the...
Tokenisation: what does FCA package mean for accountants?
In a big step towards the tokenisation of the UK economy, the Financial Conduct Authority (FCA) has set out a package of regulatory changes...
Four AI agent use cases for finance teams
Finance teams who want to adopt agentic AI can start with these four practical use cases to reduce the pressure on finance teams.
HMRC uses information from third parties to target landlords
The letter encourages taxpayers to disclose any income from let property and reminds them that they may have responsibilities to meet under...
ICAEW reflects on Andy Burnham's first-week tax announcements
ICAEW’s Tax Faculty considers the announcements made during the new Prime Minister's first week in office, including reductions in VAT on do...
Government sets out next steps for Small Business Plan
Late payments and regulatory reform are the headline changes as the government issues an update on its Small Business Plan.
Business confidence in UK regions: challenges and opportunities
Business confidence is down across the UK and ICAEW’s latest research reveals that while many have common concerns there are slivers of opti...
How to use Copilot to detect balance sheet errors
Copilot can be used to create agents that help solve accounting issues, but accountants should always check their output.
HMRC should consider making better use of its powers, say MP's
While recognising that HMRC’s large business directorate is working well, Parliament’s Public Accounts Committee (PAC) has identified a numb...
HMRC confirms its position on the VAT treatment of supplies of medical staff
HMRC now accepts that supplies of locum doctors may be exempt from VAT where the doctors are registered with the General Medical Council (GM...
Agents face choice between separate and shared credentials for HMRC accounts
A recent ICAEW poll reveals that individual logins for staff members may be the preferred option for managing access to agent accounts. Howe...
New PM should prioritise addressing tax burden, say ICAEW members
A poll of ICAEW members has revealed that Andy Burnham’s regional investment plans are seen positively by many, but that reducing taxes on b...
Setting up an AI agent correctly part 2: six safeguards
Once you’ve done the initial set up and training of AI agents, it’s important to ensure that guardrails are in place to avoid any rogue beha...
Government makes changes to the capital goods scheme
From 29 July 2026, the capital goods scheme (CGS) will no longer apply to computers and computer equipment, and the threshold for land, buil...