199: The One with the CivicPlus Market Expert

Brenden Elwood, Vice President of Market Research at CivicPlus and a City Councilor in North Bend, Washington joins the show to unpack the latest insights from CivicPlus’ nationwide resident research. We explore what drives citizen satisfaction and trust in local government, from proactive communication to transparent service delivery. We also discuss how accessibility and user experience directly shape public perception, and why digital inclusivity is more than just a compliance checkbox, it’s a cornerstone of good governance.

You can listen to 199: The One with the CivicPlus Market Expert online on Radio and Podcast. Open the player on this page to stream the available audio.

199: The One with the CivicPlus Market Expert is an episode from The Government Huddle with Brian Chidester by Brian Chidester.

This episode is 36:27 long.

This episode was published on Dec 12, 2025.

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