162 Dunkin' Leadership--More Than Coffee and Donuts - Robert Rosenberg

Leadership, Business, Influence, Communication, Franchising Summary While it's important to know the definition of influence, it's even more important to understand its "essence." We'll look at that in our Thought of the Day. And in our interview segment, one of the titans of leadership over the last 35 years of the 20th century--and the author of a fantastic new book--will guide us with some absolute gems of wisdom. That and more on today's show. Bob's Thought of the Day We'll explore: The difference between pushing and pulling in leadership. A powerful reminder from Dale Carnegie's classic, How to Win Friends and Influence People : "Ultimately, people do things for THEIR reasons, not OUR reasons." Why your influence is dependent upon how abundantly you can actually focus not on your own interests, but rather on the interests of those you're wanting to lead. Interview with Robert Rosenberg You'll discover: How Robert's new book can help leaders in their personal and business lives. The key lesson Robert learned from accompanying his father on a business trip: quality is better than price. The importance of giving the consumer something that doesn't exist in the marketplace. Why you must take 100% of the responsibility as the leader. A critical leadership lesson: running a business is just as much a social entity as a commercial one--maybe more so. The importance of communication and defining terms correctly. How Robert helped franchisees understand how remodeling their stores could be a great return on investment. The story behind Dunkin' Donuts Munchins. Click to Tweet "For me, it all begins with precise language and a clear and unchanging definition of terms." ~Robert Rosenberg, Former CEO of Dunkin' Donuts "As a leader, you do not blame your followers. You take 100% of the responsibility." ~Robert Rosenberg, Former CEO of Dunkin' Donuts "A healthy dose of humility can be the best asset in the pursuit of learning and betterment." ~Robert Rosenberg, Former CEO of Dunkin' Donuts Interview Links Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin' Donuts by Robert Rosenberg Connect with Robert on LinkedIn Resources Endless Referrals: The Go-Giver Way Order The Go-Giver Order The Go-Giver Leader Order The Go-Giver Influencer GoGiverSalesAcademy.com Endless Referrals: The Go-Giver Way 2-Day Workshop TheGoGiver.com GoGiverSpeaker.com Burg.com How to Post a Review

You can listen to 162 Dunkin' Leadership--More Than Coffee and Donuts - Robert Rosenberg online on Radio and Podcast. Open the player on this page to stream the available audio.

162 Dunkin' Leadership--More Than Coffee and Donuts - Robert Rosenberg is an episode from The Go-Giver Podcast by Bob Burg.

This episode is 47:11 long.

This episode was published on Dec 1, 2020.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from The Go-Giver Podcast when more episodes are available from the podcast feed.