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S2 Ep14: Ian Johnston on the escapist experience artwork
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S2 Ep14: Ian Johnston on the escapist experience

The Future Laboratory

May 5, 202336:35Business

Retail experience isn’t just about UX tech, but about understanding how we blend all touchpoints we have with the customer into a single, seamless conversation, as Quinine’s founder Ian Johnston explains to Martin Raymon...

About This Episode

S2 Ep14: Ian Johnston on the escapist experience is an episode from The Future Laboratory. Retail experience isn’t just about UX tech, but about understanding how we blend all touchpoints we have with the customer into a single, seamless co...

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Published May 5, 2023, 36:35 long, audio available.

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