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445: How CX Leaders Build Resilience In A Volatile World artwork
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445: How CX Leaders Build Resilience In A Volatile World

The CX Cast® by Forrester

Apr 23, 202620:54Business

Uncertainty is no longer an exception. It is the operating environment. In this episode of CX Cast, Angelina Gennis and Martin Gill unpack why volatility, geopolitical risk, and rapid change are overwhelming CX teams, an...

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