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445: How CX Leaders Build Resilience In A Volatile World
Uncertainty is no longer an exception. It is the operating environment. In this episode of CX Cast, Angelina Gennis and Martin Gill unpack why volatility, geopolitical risk, and rapid change are overwhelming CX teams, an...
About This Episode
445: How CX Leaders Build Resilience In A Volatile World is an episode from The CX Cast® by Forrester. Uncertainty is no longer an exception. It is the operating environment. In this episode of CX Cast, Angelina Gennis and Martin Gill unpac...
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Published Apr 23, 2026, 20:54 long, audio available.
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