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444: Practitioner Stories: Curbing Coordination Tax At Ridepanda artwork
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444: Practitioner Stories: Curbing Coordination Tax At Ridepanda

The CX Cast® by Forrester

Apr 16, 202618:42Business

Growth makes coordination of customer problems harder - whatever your product. If your product is physical, the journey is daily, and customers are forming new habits, the "coordination tax" can erode both customer and e...

About This Episode

444: Practitioner Stories: Curbing Coordination Tax At Ridepanda is an episode from The CX Cast® by Forrester. Growth makes coordination of customer problems harder - whatever your product. If your product is physical, the journey is daily,...

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This episode belongs to The CX Cast®.

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Episode Details

Published Apr 16, 2026, 18:42 long, audio available.