377 - What's Really Happening When We Use AI Scribes?

Dr. Aaron Massecar, PhD, is back, and if you have ever wondered whether AI scribes are actually helping or quietly creating new problems, this episode is for you. Andy and Aaron dig into what the human medical literature really says about AI scribes, beyond the hype and sales pitches. They talk about reduced administrative burden, better medical records, improved client connection, and why burnout prevention may be the biggest win of all. This is a thoughtful, nerdy, big-idea conversation about how AI scribes could reshape veterinary medicine, for better or worse, and what veterinarians should be paying attention to right now. You will walk away feeling more informed, more grounded, and better prepared to use this technology wisely. Gang, let’s get into this episode! Dr. Aaron Massecar on LinkedIn: Substack: Dr. Know-It-All Card Game Dr. Andy Roark Charming the Angry Client Team Training Course Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark Dr. Aaron Mast, PhD, is the Executive Director of the Veterinary Innovation Council. He previously served as Vice President of Education at VEG, Assistant Director of Continuing Education at Colorado State University, and Adjunct Instructor at Texas A&M University. He helped build the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy, and taught philosophy at the college level in Canada for five years. Outside of veterinary medicine, Aaron is an avid endurance cyclist who recently completed a 127-mile gravel race in Iceland and is preparing for a 200-mile gravel race from Moab, Utah to Fruita, Colorado. Mentioned in this episode: Uncharted Practice Owner Summit at NAVC SkillShop Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now! Register for Uncharted Practice Owner Summit at NAVC SkillShop here! Register for the Dont Get Sued course! On Demand Team Training Bundle Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic. Learn more about the Team Training Bundle here! Office Hours w/ Dr. Andy Roark Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges. Register for Office Hours here!

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377 - What's Really Happening When We Use AI Scribes? is an episode from The Cone of Shame Veterinary Podcast by Dr. Andy Roark.

This episode is 31:05 long.

This episode was published on Jan 22, 2026.

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