
#189: Better Sales Service with Jeff Shore
Are you trying to be all things to all people? Maybe, as a sales professional, what you should be concentrating on teaching our customers -...
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Your customer needs a hero. Will you answer the call? The Buyer's Mind with Jeff Shore is a B2C sales training podcast dedicated to helping you increase your sales numbers by understanding y...

Are you trying to be all things to all people? Maybe, as a sales professional, what you should be concentrating on teaching our customers -...

What's keeping you from asking for the sale? Could it be your own fear? How do you conquer your fear and push past your internal survival in...

Ronda Conger, author of Better Human, sits with Jeff to talk about the importance of being your best self, not only as a sales professional...

We often categorize sales energy into high energy and low energy but that doesn't really describe sales energy. Some salespeople are very la...

John Hall, author of Top of Mind and co-founder of Calendar.com, shares with Jeff about the importance of influence in sales and marketing....

Art Sobczak, author of Smart Calling, joins Jeff to discuss the often maligned idea of actually calling people. While the old ideas of cold...

Cynthia Barnes and Jeff talk about how gender plays into the sales process. It's been sung, "it's a man's world" but what if sales recognize...

How creative are you in your sales approach? Most sales professionals have to be creative in their sales approach. Sales is about serving yo...

Jeb Blount joins Jeff to talk about the new sales reality. Virtual tours, video calls, online showrooms are all just scratching the surface...

Lisa Magnuson, author of The Top Sales Leader Playbook, talks with Jeff about how she helps salespeople reach out to executives. The princip...

Jeffrey Gitomer talks with Jeff about the importance of being creative with your follow-up. Successful salespeople are insanely curious abou...

Steve Pacinelli and Ethan Beute of BombBomb share with Jeff just how easy follow-up can be when you make it personal. There are plenty of to...

Follow-up is not comfortable. Your brain wants you to be safe and follow-up doesn't feel safe. Follow-up isn't going to kill you, even if it...

Kendra Lee, author of The Sales Magnet, joins Jeff to talk about achievement drive and the need to be persistent. Sales professionals are of...

Ron Karr shares with us the importance, in this fast paced world, of quality over quantity. Taking your time and formulating your strategy b...

Charles Green, author of The Trusted Advisor, talks with Jeff about the importance of trust in sales. Customers come in with their notions o...

Your sales presentation is on point. The client seems like they're ready to purchase but they're still fact-finding. They tell you they'll c...

Meredith Elliott Powell talks with Jeff about the importance of customer follow-up. It's not something we do just because our sales leader r...

Dr. Terry Wu and Jeff look at the brain connection between emotion and decision making. We know that a purchase decision is made from a plac...

Phil talks with Jeff about the importance of understanding the emotional component of sales. Your customer buys on the basis of emotion and...

Great professionals educate. Whether you're a doctor, lawyer or salesperson, you educate your client and give them the best advice possible...

Michelle and Jeff discuss the importance of presenting your best self to your customer. Michelle's background in radio has served her well b...

Dr. Anthony Salerno shares with Jeff that your customer is purchasing as a goal activity. What does that mean to you as a sales professional...

Mark Hunter, the Sales Hunter, joins Jeff to talk about his new book - A Mind for Sales. The leftovers from the pre-internet days of sales w...

Wade Mayhue, Executive Vice President of Shore Consulting, joins Jeff to encourage sales professionals to be their best. During this time of...

Andy Paul shares with Jeff the role creativity plays in the sales process. We all have a creative bent and there are creative ways to meet t...

Jeff talks with the trainers of Shore Consulting, Amy O'Connor, Ryan Taft and Michelle Bendien about the challenges all salespeople face dur...

Jeff talks about mindset in this episode of The Buyer's Mind. It's easy to fall into old habits especially in times of uncertainty. Those ha...

Bob Burg joins Jeff to give a voice of calm. With all that is happening in the market and the world, it's easy to buy into the panic. Panic...

Anthony Iannarino and Jeff talk about the power fear has in the sales process. As a sales professional you can make the difference in your c...

While sales are done by individual salespeople, your organization gets its reputation from the entire sales team. What impression are you gi...

Nir Eyal and Jeff discuss what it means to be Indistractable or as Jeff would say - avoid comfort addictions. As sales professionals, it's e...

Dennis O'Neil, author of Sales Actualization, talks with Jeff about the importance of the salesperson in the shopping process. While the int...

The number one job of your brain is to keep you alive. While that is very important, the brain can also manufacture danger where there is no...

Jeff had the privilege of talking with three sales professionals about the importance of positive energy in the sales process. Customers can...

Jeb Blount, author of INKED, joins Jeff to talk about the art of negotiating. Most buyers are ready and some are even trained in the art of...

Based on the new book coming out this Summer, Follow Up and Close the Sale, Jeff shares tips tips to help you understand the importance of f...

George Campbell, also formerly known as Joe Malarkey, joins Jeff to talk about his journey to find consistency. There is a statistic that sa...

Blaise Devera talks with Jeff about how he's taken responsibility for his own development. How about you? Are you waiting for your company t...

Brian Walter and Jeff are both part of the National Speakers Association. What can you learn about communicating with your customer from pro...

This New Year's Episode of The Buyer's Mind looks back at 2019. We'll hear from Erin Gargan King, Mike Weinberg, Todd Caponi, Nelson Dellis,...

This Christmas Episode of The Buyer's Mind looks back at 2019. We'll hear from Cal Newport, Ryan Taft, Amy O'Connor, Bill Caskey and Bryan N...

More follow up tips: Sales follow up is a little more than just using your CRM and making a few notes. Real follow up doesn't have to take m...

Neen James speaks with Jeff about her book Attention Pays and the skills you need when talking with your customer. Sales professionals are o...

Your customer needs a hero. Will you answer the call? The Buyer's Mind with Jeff Shore is a B2C sales training podcast dedicated to helping...

Amy O'Connor talks with Jeff about the importance of urgency in sales. Personal urgency which is when there is something missing in your lif...

Mark Sanborn, author of The Intention Imperative, discusses his new book with Jeff. Do you understand your company's culture? Do you underst...

Mark Sanborn, author of The Intention Imperative, discusses his new book with Jeff. Do you understand your company's culture? Do you underst...

David Newman and Jeff, both members of the National Speakers Association, talk about the importance of public speaking skills to help your s...

What is influence? It can be all to easy to confuse influence with manipulation and when you put that word in the context of sales, it's whe...