Episode 56 - Welcome to the new world of customer service.

The Business Over Breakfast Podcast by Andrew Griffiths and Bree James

Dec 15, 201833:25Business

We came across an interesting quote recently that said "if you have a major customer complaint in 2018 you may not be around in 2019". Whilst this may sound melodramatic, there is some truth to it. Customers have changed...

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