
Reimagining the Human Services Safety Net: From Compliance to Outcomes
What would it take to build a human services system that measures success by the lives it improves, rather than the rules it follows? How is...
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The Business of Government Radio Hour, hosted by Michael J. Keegan, features a conversation with a federal executive who is changing the way government does business. The executives discuss...
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What would it take to build a human services system that measures success by the lives it improves, rather than the rules it follows? How is...

What does it take to lead through that difference rather than around it? Why does so much of it go unmanaged, quietly draining trust and per...

How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governanc...

What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Pro...

Generative AI isn't coming to government — it's already here. The question is whether agencies lead the change or chase it. How can federal...

What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience,...

How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile—and what makes them end...

What makes us who we are? How do memory, motivation, empathy, judgment, and our sense of belonging shape the way we lead, make decisions, an...

How do we govern in a world where technology is no longer evolving in steps… but exploding exponentially? How do we harness their upside whi...

What does a new model of leadership look like in this moment? How do leaders stay grounded when the environment is anything but? What does i...

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the...

What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attrac...

What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional lea...

What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent...

What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technolog...

What does an AI-enabled government look like? How is AI already transforming government operations today? How should government agencies mea...

How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile? What makes them endure...

How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governanc...

What are the strategic priorities the U.S. Office of Personnel Management (OPM)? How is OPM working to modernize the U.S. federal HR systems...

Join host Michael Keegan as he explores critical insights on leadership, disruption, and transformation. He explores the work and research o...