Digital Transformations and Leadership: Insights from Parag Parekh at IKEA

Recorded live at Web Summit Vancouver 2025, this episode of the Business Leadership Podcast hosted by Edwin Frondozo features Paul Newton, creative producer of the Future Narrator miniseries, interviewing Parag Parekh, the Chief Digital Officer at IKEA Retail. Parag discusses IKEA's ambitious and human-centered digital transformation journey. He outlines the company’s three-tier transformation process: shifting from physical to omni retailing, moving from large store formats to smaller, city-center locations, and expanding services to meet broader customer needs like second-hand furniture and financial services, while also preparing for future AI advancements. Parag shares insights from his extensive 20 years of global experience and emphasizes the importance of curiosity, responsibility, and adaptability in leadership. The conversation also touches on the impact of COVID-19, the significance of sustainability, and the critical role of corporate responsibility in the digital age. 00:00 Introduction to the Business Leadership Podcast 00:36 Meet Parag Parekh: IKEA's Chief Digital Officer 02:12 IKEA's Digital Transformation Journey 06:37 Personal Insights and Leadership Journey 14:11 Future of Retail and Digital Innovation 19:37 Final Thoughts and Advice for Business Leaders 20:43 Conclusion and Farewell

You can listen to Digital Transformations and Leadership: Insights from Parag Parekh at IKEA online on Radio and Podcast. Open the player on this page to stream the available audio.

Digital Transformations and Leadership: Insights from Parag Parekh at IKEA is an episode from The Business Leadership Podcast by TBLP Network.

This episode is 00:21:30 long.

This episode was published on Sep 23, 2025.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from The Business Leadership Podcast when more episodes are available from the podcast feed.