Vodacom Business moves to crack the SME tech gap

Everyone agrees that small and medium enterprises are the backbone of the South African economy. But the reality on the ground tells a different story – too many small businesses are still running on spreadsheets and WhatsApp, locked out of the tools that could help them compete. In this episode of TCS+, TechCentral editor Duncan McLeod is joined in-studio by two members of the recently established Vodacom Business advisory board: Sannesh Beharie, managing executive of SME and mobile products at Vodacom Business, and Andrew Fulton, co-founder of data analytics firm Eighty20, a Vodacom Business partner. Vodacom Business set up its advisory board last year to bridge the gap between enterprise-grade technology and the small businesses that need it most, bringing together tech leaders and external specialists to help companies – as well as SMEs – navigate digital transformation. In the conversation, McLeod, Beharie and Fulton dig into what’s actually stopping small businesses from going digital, whether bundled connectivity and cloud offerings are genuinely good for SMEs or just a polite way of locking them in, and where AI fits into the picture for a 20-person business in South Africa. They also tackle how Vodacom Business positions itself against the likes of AWS, Google and Microsoft in the SME market, where a small business owner should spend their first R10 000 a month on tech, and the most common mistakes SMEs make when they do invest in technology. Don't miss the discussion on what a genuinely SME-first solution looks like – and whether the tech industry is guilty of designing for corporates and simply shrinking solutions down for smaller businesses. * TCS+ episodes are sponsored by the party concerned

You can listen to Vodacom Business moves to crack the SME tech gap online on Radio and Podcast. Open the player on this page to stream the available audio.

Vodacom Business moves to crack the SME tech gap is an episode from TechCentral's TCS Impact Series by TechCentral.

This episode is 34:47 long.

This episode was published on Apr 5, 2026.

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