Nubank's Ethan Eismann: 'You have to love your customers fanatically for them to love you fanatically'
Nubank spent thirteen years building one of the most loved financial brands in Latin America, growing past 140 million customers across Braz...
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Tearsheet Podcast: The Business of Finance
Tearsheet is news, opinion, and analysis on the business of finance. Candid conversations with senior executives, fintech entrepreneurs, investors, industry experts -- all weigh in on the tr...
Episodes
20 of 513 episodesOver and Underhyped: The banking trends we’re getting wrong
For the second episode of The Editors’ Room, we flipped the format around. One trend we think the industry is overhyping, and one that isn’t...
Venture banking 3.0: How Stifel is rebuilding trust after Silicon Valley Bank
When Silicon Valley Bank collapsed in March 2023, it took with it a bank that had quietly become infrastructure for the startup ecosystem, h...
Live Oak Bank's BJ Losch on why AI is an accelerant, not a strategy
Most banks seem to chase small business customers as one segment among many. Live Oak Bank was built around a bet that specializing beats ge...
“Amy has the what. I help with the how”: Inside Bank of America's data and AI partnership
Amy Avery, Managing Director, Analytics, Modeling and Insights, took her job at Bank of America because of a number. When she interviewed at...
How enterprise AI is moving up the stack in 3 layers
Welcome to The Editors’ Room, a new Tearsheet Podcast series where Editor-in-Chief Zack Miller and Managing Editor Sara Khairi take the conv...
Mastercard's Marc Pettican on the road to a $17.4 trillion virtual card market
Every account payable and account receivable department runs on the same friction: invoices chased four or five times, payments late more th...
How BILL is rebuilding for the Fortune 5 million and gearing up to take big swings on AI
For most small and midsize businesses, financial operations still look a lot like they did a decade ago. Bills get keyed in manually. Receip...
Trust, stablecoins, and the AI margin squeeze:What McKinsey and QED's fintech report means for banks
Welcome to the Tearsheet Podcast, where we explore financial services together with an eye on technology, innovation, emerging models, and c...
How Figure and Method closed the loop on debt consolidation and cut delinquency in half
Debt consolidation has always rested on a promise lenders couldn't verify. A borrower takes out a HELOC, says they'll pay off their credit c...
The bank account is the product: Slash's bet on vertical SMB banking
Small business banking has always had a structural problem: the companies that hold your money and the companies that build your financial s...
How Kudos built a consumer data moat on top of credit card rewards
Most people leave money on the table every time they swipe — not because they're careless, but because the credit card rewards ecosystem is...
Stablecoin infrastructure is rewiring cross-border payments
Unlock how stablecoin infrastructure is transforming cross-border payments, global treasury, and enterprise fintech strategy. In this episod...
How Block built a $200 billion credit operation by seeing customers traditional lenders can't
The credit system in the US was built on a fundamental assumption: that past borrowing behavior predicts future risk. That assumption has le...
How Huntington modernized without touching the core ft. Qolo
The pressure building on commercial banks today comes from several directions at once. Corporate treasurers are younger, more digitally nati...
Squarespace's Corey Zettler on building a financial services suite for small businesses
For two decades, Squarespace has been the platform entrepreneurs turn to when they want to build something that looks like they hired a desi...
How Paze is betting bank trust can crack the digital wallet market
Early Warning built Zelle into the dominant peer-to-peer payments network in the U.S. — processing over a trillion dollars in yearly transac...
How KeyBank and Qolo are modernizing corporate treasury without ripping out the core
A mid-market company with dozens of bank accounts shouldn't have to deploy a small army to figure out where its money is. But for most comme...
How Modern Treasury is building a payments platform for a hybrid money world
For years, companies that needed to move money at scale faced the same frustrating tradeoff: build their own bank integrations and complianc...
Truist's Dontá Wilson: 'Innovation without empathy is empty’
There's a tension at the heart of modern banking that technology doesn't seem to totally resolve: how do you be both, digitally excellent an...