Generation AI: Why People Skills Are the Ultimate Competitive Advantage

Matt Britton has been on the front lines of cultural and technological change for over two decades. He’s the founder and CEO of Suzy, a leading consumer intelligence platform that helps top companies make real-time decisions driven by human insights. Matt is also the author of Generation AI and a sought-after speaker known for his bold ideas and data-backed foresight. With a deep understanding of Gen Z and millennial consumers, Matt has helped Fortune 500 companies—from Pepsi to Microsoft—navigate everything from social media shifts to brand reinvention. His mission? To help businesses close the gap between what consumers want and what companies deliver. What You Will Learn: Why Gen Z values community and co-creation over traditional advertising How companies can build trust by being transparent, responsive, and real Why staying static is the biggest risk a brand can take The key difference between data and insight —and why that matters How to foster a culture of innovation inside large organizations Join us for this future-focused conversation with one of the leading voices in consumer trends and innovation. Matt Britton doesn’t sugarcoat the challenges, but he also doesn’t believe in standing still. If you want to understand where your audience is headed—and how to meet them there—this episode is a must-listen. Please rate and review this Episode! We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

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Generation AI: Why People Skills Are the Ultimate Competitive Advantage is an episode from Take Command: A Dale Carnegie Podcast by Dale Carnegie Flagship Podcast.

This episode is 00:37:32 long.

This episode was published on Aug 12, 2025.

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