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How Automation Will Forever Change Customer Experience

Social Media, Mobility, Analytics, Cloud: Tech Show! SMACtalk by Brian Fanzo & Daniel Newman

Nov 30, 201820:56Technology

In this episode of SMACTalk, Daniel Newman invites IBM Automation (Client) GM/VP Gene Chao to share his insights on how Customer Experience is being impacted by Automation. On the show, Gene is asked the following questi...