Small Business Podcast 2008-12-18 Using Online Feedback Sites: Barry Werner

Presented by: Small Business Expo Customer review sites such as TripAdvisor.com, Yelp.com and Google Maps are a terrific way to market your small business by allowing prospective customers to see how well you treat your current and past customers. But what if you get an unfair negative review or one that looks to be written by your competitor? What's the best way to capitalize on the exposure these sites can give your local business and how do you encourage happy customers to post positive reviews? We discuss this and more with bed and breakfast owner Barry Werner of the Scarborough Bed and Breakfast in Baltimore, Maryland. Read the transcript here . Play in Windows Media Play in RealPlayer Play mp3 stream Direct link to mp3 file

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Small Business Podcast 2008-12-18 Using Online Feedback Sites: Barry Werner is an episode from Small Business Podcast by Ideas For Download, LLC.

This episode is 17:52 long.

This episode was published on Dec 18, 2008.

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