Consumer Identity and Access Management (CIAM): Reducing Friction Without Reducing Security

If you introduced yourself at a dinner party and a short time later the host forgot your name, maybe you'd be confused and a little frustrated. The same goes for consumers when interacting with a brand, signing up or verifying their identity. "That kind of experience is something we see on a regular basis in many consumer applications where you're asking for information that isn't necessary or maybe you already have and should not be asking again," says Sean Brown, Program Director for IBM's identity and access management team. "And with that friction, consumers lose confidence." For more stories on identity and access management, visit SecurityIntelligence.com. Brown and Martijn Loderus, Global CIAM Lead for IBM, join the podcast for a discussion of consumer identity and access management, or CIAM. The conversation covers the distinction between CIAM and traditional identity and access management; what happens when there's friction in the consumer authentication process; and how to create friction-less CIAM experiences for consumers without reducing any levels of security.

You can listen to Consumer Identity and Access Management (CIAM): Reducing Friction Without Reducing Security online on Radio and Podcast. Open the player on this page to stream the available audio.

Consumer Identity and Access Management (CIAM): Reducing Friction Without Reducing Security is an episode from Security Intelligence Podcast by Security Intelligence.

This episode is 00:25:27 long.

This episode was published on May 12, 2020.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Security Intelligence Podcast when more episodes are available from the podcast feed.