Hashing out a provocative enterprise AI keynote - live at CRM Playaz IRL with Esteban Kolksy

Esteban Kolksy, Chief Distiller at Constellation Research, closed out the CRM Playas IRL (In Real Life) event in Atlanta with a provocative keynote the debunked enterprise AI myths, while making a case for where the value in AI truly lies. After Kolsky left the stage, we broke down his main points on why LLMs are becoming commodities, and why proper enterprise AI is superior to out-of-the-box frontier models. Is AI "intelligent" - or a fascimle of intelligence - and why does this matter? We argued, at times, before landing on why Kolsky hates context graphs, and why I believe the misuse of the word "grounding" holds us back. This keynote was worth hashing out: there are big takeaways for customers that want to avoid lock-in, and to accomplish something better with AI by making AI a strategic part of infrastructure, rather than a not-very-smart chatbot.

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Hashing out a provocative enterprise AI keynote - live at CRM Playaz IRL with Esteban Kolksy is an episode from SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com by Jon Reed.

This episode is 26:53 long.

This episode was published on Mar 13, 2026.

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