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Hints, tips, training, and coaching for improving your sales skills.
While presenting on Zoom to those facing the challenges of cancer, I realized the character traits and activities that help them will help y...
Stories capture your customer’s attention. They help them understand the message and remember it. Stories cause people to believe or agree a...
All companies want to achieve a competitive advantage, but most of their methods provide short lived success at best. Listen and learn how y...
Most people today are experience seekers. They are on social media, participate in some type of sports activity, perhaps used a virtual real...
In this season of parties and gift giving, it is so easy to make a mistake that you will long regret. When you cross ethical lines, your rep...
Today's buyer 2.0 is bombarded with over 3,000 marketing messages in various mediums every day. Much of the information in those messages is...
The problem discussed in today’s podcast will not surprise you, but the strategies and tips will help you conquer your prospecting phobia an...
Disengaged employees are the #1 threat to your business. Research by Gallup shows that only 30% of employees are actively engaged in their w...
Good salespeople have become skilled at asking questions to guide the prospect to their solution. But they may be losing deals that could ha...
A successful and sustainable implementation of Lean depends upon getting the buy-in of everyone and changing from individuals seeking stardo...
I recently attended a Continuous Improvement seminar. Over-and-over again I heard company owners and managers complain that they had a great...
Today, many companies are unknowingly leaking their profits out in a tangled web of office processes. That is because most business processe...
Hi, it’s Phyllis Mikolaitis continuing my discussion on Lean and Continuous Improvement. Today I want to discuss how getting the selling and...
When most people think of LEAN and Six Sigma, they think of manufacturing, engineers, scientists, and software developers using the tools an...
Great ideas for improvement and savings in your company come from where the action is taking place, not from reading and analyzing reports i...
Teams are more creative and achieve higher levels of production and quality than any single person. Companies that empower their teams achie...
Today I am excited to continue my talk on successfully developing a Lean culture that will provide sustainable success. Toyota and other Jap...
Hi, it’s Phyllis Mikolaitis, welcome back to our bi-monthly podcast. Today I am excited to talk to you about how a LEAN strategy and People...
Storytelling as a Business Strategy is emerging as an essential skill for both leaders and salespeople in companies of any size. Today every...
Focus can make the difference between winning and losing. Many people in sports call it being in the zone. This is especially evident when t...
Coaching is the most critical element in sustaining the positive impact of training. It is also vital in helping employees to know what is e...
If you want to be engaging and keep your audience from rolling their eyes or checking their email while telling your business story listen t...
Today I am happy to talk to you about three ways to improve your resilience and your success rate. With today’s tips you can also form a new...
I am excited to talk to you about the magical impact of happiness on your business, job and your life. There is a lot of information availab...
Perception is a lens that we look through to interpret reality. If you can alter your prospect's lens, you can change how they view reality....
My daughter Linda and I celebrated her birthday at a Darius Rucker Concert near my home at the beach in Delaware. While at the concert, it s...
You got up this morning cheerful, pumped up and ready to make calls and close sales. But when you got out there, your calls went to voice ma...
Several of the well-known sales training programs recommend you sell by providing insights to your customer. Sales reps who are successful s...
Prospects often have difficulty connecting the dots between your product or service and their needs. They don’t see the big picture so they...
With so many marketing messages and competitive vendors, you want to present your solution in a unique way that captures the interest of the...
Exhibiting presence is about how you perceive yourself, not about how other people perceive you. In this state and mindset, your body commun...
Missing elements can create a gap in your customer connection. You want your listener to emotionally connect and to remember you and your pr...
Tips on avoiding mistakes when using storytelling in your sales cycle.
How to capture the listener when you start telling your story.
Tips on getting started with storytelling and using video to send your stories out to the world.