S2 Ep1727: RNIB Voice of the Customer Research Programme Focusing on Community Eye Care

There are many ways in which you can help the RNIB in making a more inclusive society for blind and partially sighted people and one way is through the regular RNIB Voice of the Customer Focus Group meetings. The most recent Focus Group meeting was all about the RNIB’s research around Primary Eye Care with the focus group looking into community eye care. RNIB Connect Radio’s Toby Davey was joined by Robin Kaye, Research and Insight Officer from the RNIB’s Insight team, Lucille who is visually impaired and took part in the recent Voice of the Customer Focus Group plus Rob Cooper, RNIB Director of Strategic Engagement and Implementation to find out more about the research and how the focus group meeting went too. To find out more about the RNIB research programme and to get involved in future voice of the Customer Focus Groups do email community.insight@rnib.org.uk or call the RNIB helpline on 0303 123 9999. (Image shows the RNIB Connect Radio logo. On a white background ‘RNIB’ written in bold black capital letters and underlined with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font)

You can listen to S2 Ep1727: RNIB Voice of the Customer Research Programme Focusing on Community Eye Care online on Radio and Podcast. Open the player on this page to stream the available audio.

S2 Ep1727: RNIB Voice of the Customer Research Programme Focusing on Community Eye Care is an episode from RNIB Connect by Clive Gardiner.

This episode is 11:53 long.

This episode was published on May 6, 2026.

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