Ep. 28 - Principles of Restaurant Franchising with Cheryl Bachelder

Cheryl Bachelder is a legend in the Restaurant Franchising Space. She is currently on the Board of Chick-fil-a and US Foods. She has held senior positions at Domino's Pizza and KFC. Most notably, Cheryl was the CEO of Popeyes Louisiana Kitchen where she launched a franchise driven turnaround that drove the stock from $11 to its ultimate sale of $79 in 2017. Learn Cheryl's background, how she fixed franchisee relations and so much more. To learn more about Cheryl please visit . To learn more about Richard or to request a transcript of the podcast please visit . Amazon Book Link: Dare to Serve Show Notes: (01:50) Cheryl's Background (02:51) First Job at Procter and Gamble (03:31) How Cheryl got her start in the Restaurant Industry (04:45) Domino's Pizza and Tom Monaghan (06:55) Investor Franchisee Due Diligence; Channel Checks (09:07) Yum Brands and Kentucky Fried Chicken, KFC and David Novak (11:21) Joining Popeyes Louisiana Kitchen; Frank Belatti, John Cranor and John Hoffner (15:13) First steps as Popeyes CEO - Building Alignment and Trust + P&L's (17:15) Franchisee Mistakes and taking operating profits from 17% to 24% (22:21) Comparing Dominos, KFC and Popeyes (24:19) Class Action Lawsuits from Franchisees (29:01) Drilling down on Popeyes Franchisees / Taking Franchisee Notes (33:28) Biggest Franchisee Relationship Challenges (35:41) Being a Public Company CEO and Huge Stock Market Win; Near 10 bagger (38:55) Stock Investor Annual Meetings and Quarterly Conference Calls (40:43) Favorite Foods and Answering the Toughest Question (43:12) Cheryl's Book: "Dare to Serve: How to Drive Superior Results by Helping Others" + Turnaround at Popeyes; Link to Book can be found here.

You can listen to Ep. 28 - Principles of Restaurant Franchising with Cheryl Bachelder online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep. 28 - Principles of Restaurant Franchising with Cheryl Bachelder is an episode from Riches in the Niches Investor Podcast by Richard Sosa.

This episode is 46:14 long.

This episode was published on Aug 24, 2021.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Riches in the Niches Investor Podcast when more episodes are available from the podcast feed.