The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode of Coffee with Carm and a Coach, host Carm Capriotto sits down with Greg Bunch, business coach and Founder at Transformers Institute and owner of Aspen Auto Clinic, to unpack the mindset barriers that quietly limit leadership and growth in auto repair. At the center of the conversation is the “monster” voice that is wired for survival, not success. While it once kept us safe, today it often holds leaders and advisors back from difficult but necessary actions: addressing underperformance, having honest conversations, or confidently recommending needed work. Left unchecked, that fear can cost shops hundreds of thousands, even millions, in missed opportunities. Greg shares five foundational pillars for effective leadership: Wisdom: Surrounding yourself with the right voices and guidance Knowledge: Understanding your numbers and facts without emotion Understanding: Knowing what those numbers actually mean in your business Diligence: Doing what needs to be done, even when it’s uncomfortable Right Choices: Staying aligned with your values, no matter the pressure Together, Carm and Greg explore how business is ultimately an emotional math problem, a constant balance between data-driven decisions and the human side of leadership. They also challenge listeners to become perpetual students, actively seek honest feedback, and confront the habits that hold them back. The episode wraps with a powerful reminder: long-term success comes from “slow dimes,” not “fast nickels.” Doing the job right, every time, builds trust, safety, and sustainable profitability. Greg Bunch, Aspen Auto Clinic , Transformers Institute . Listen to Greg’s previous episodes HERE . Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at Connect with the Podcast: Follow on Facebook: Join Our Virtual Toastmasters Club: Join Our Private Facebook Community:

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The “Monster” in Your Head Is Costing Your Shop Money [RR 1086] is an episode from Remarkable Results Radio Podcast by Carm Capriotto, AAP.

This episode is 46:14 long.

This episode was published on Apr 7, 2026.

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