Challenging Consultations Podcast

Primary care consultations can be challenging for a number of reasons. In this podcast, Dr. Ed Pooley discusses the key skill of relationship building within general practice and how this can be achieved with a variety of consultation techniques. He addresses issues of raised emotions within consultations, how to recover a consultation which is going badly, and the key skill of housekeeping as it refers to GP consultations. The podcast also discusses how consultation skills might change over the course of a career and the importance of recognising issues which can or can’t be resolved within general practice. RCGP Podcast Feedback Your feedback plays a crucial role in helping us improve the CPD products and services we offer. We would be grateful if you could please complete our short RCGP Podcast Survey , which will take no more than 5 minutes to complete.

You can listen to Challenging Consultations Podcast online on Radio and Podcast. Open the player on this page to stream the available audio.

Challenging Consultations Podcast is an episode from RCGP eLearning Podcast.

This episode is 23:49 long.

This episode was published on Dec 22, 2025.

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