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Leading Learning

Jeff Cobb and Jim Thompson

Leading Learning is the show for leaders and aspiring leaders in the business of continuing education, professional development, and lifelong learning.

Episodes

20 of 490 episodes
49

490: Learning Evaluation as a Competitive Advantage with Will Thalheimer

Decades of research say the traditional learner survey—the smile sheet many learning businesses still rely on—is virtually uncorrelated with...

29:20Oct 27, 2026
48

489: Stop Tweaking, Start Questioning

The new year will be here before we know it, so now is a natural time to make plans. While it can be tempting to copy and paste this year’s...

29:19Oct 13, 2026
48

488: Auditing Portfolios and Pressure-Testing Strategy with Lauren Brechner

Many learning portfolios accumulate over time—a Webinar added here, a course there—until nobody’s quite sure which offerings are still earni...

32:24Sep 29, 2026
48

487: Frontline Lessons for Every Learning Business with JD Dillon

Courses and conferences are the backbone of many learning businesses’ portfolios, but for frontline and deskless workers—who make up roughly...

37:58Sep 15, 2026
48

486: Metrics That Matter: A Lifecycle Framework for Learning Businesses

Many learning businesses are data-rich and insight-poor. It’s easy to track what’s easy to count—e-mail opens, registrations, completions—bu...

32:54Sep 1, 2026
48

485: Turning Learning Data into Personalized Experiences with Steven Khraiss

Many learning businesses evaluate their programs with data that only tells them what already happened. By the time a lagging indicator like...

30:35Aug 18, 2026
48

484: Associations at the Inflection Point with Artesha Moore

The association sector is at a genuine inflection point because so much is changing at once. AI is reshaping entire professions. Federal fun...

40:19Aug 4, 2026
48

483: Foresight and the Future of Credentialing with Denise Roosendaal

The credentialing landscape is changing fast. With 1.8 million credentials now in the U.S. marketplace and AI reshaping entire professions,...

34:57Jul 21, 2026
48

482: Leading with Outcomes with Amy Michalski and Shelly Strickland of AIIM

Many learning businesses market what they offer. The ones that get better results market what their learners need. In this episode of the Le...

42:39Jul 7, 2026
48

481: From Content Economy to Trust Economy with Panos Siozos

When everyone has access to the same powerful tools and technologies, polished content becomes table stakes, and learning businesses that co...

30:51Jun 23, 2026
48

480: Learning Isn't Content with Dr. Tessa Forshaw

Learning is, at its root, a neurobiological process. But most workplace learning doesn’t recognize that reality. In this episode of the Lead...

43:30Jun 9, 2026
47

479: From Lean Startup to Incorruptible Organization with Eric Ries

Many organizations say they are mission-driven. But mission drift is real and often happens because of the very structures and activities or...

44:43May 26, 2026
47

478: Getting Learners to Act with Nancy Harhut

It can be frustrating when your marketing doesn’t convert the way you expect. You put in the time to craft messages that you feel are clear,...

38:19May 12, 2026
47

477: What Learning Business Leaders Need to Stop Doing

Learning businesses are operating in an environment that feels more demanding, more uncertain, and harder to parse than ever. It’s natural t...

26:50Apr 28, 2026
47

476: Who Decides? Bringing Sanity to Managing Your Learning Portfolio

Many learning businesses struggle with decisions about what to create, improve, and retire. With input coming from committees, volunteers, s...

24:40Apr 14, 2026
47

475: Pricing Association Education with Dr. Michael Carr-Tatonetti

Many associations struggle with pricing their education offerings. Should education be bundled into membership? Sold à la carte? Packaged as...

35:54Mar 31, 2026
47

474: Revisiting Reach, Revenue, and Impact—Ending with Impact

In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb wrap up their three-part look at reach, revenue, and i...

27:48Mar 17, 2026
47

473: Revisiting Reach, Revenue, and Impact–Continuing with Revenue

In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb focus on revenue and why it—along with reach and impac...

27:52Mar 3, 2026
47

472: Revisiting Reach, Revenue, and Impact—Starting with Reach

Reach, revenue, and impact are familiar concepts to long-time listeners of the Leading Learning Podcast. But they’re often treated as separa...

24:14Feb 17, 2026
47

471: Social Learning Objects: From Content to Collective Learning

Most learning businesses are rich in content, but far fewer are intentional about which pieces of content sparks collective learning? In thi...

23:10Feb 3, 2026