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QBC Podcast on Employee Engagement

Michael Byrne

QBC Ltd is an executive coaching firm which specialises in motivating an engaged workforce to create great customer experiences. In this blog and podcast series, company founder Michael Byrn...

Episodes

9 episodes

Employee Engagement Podcast #6: General Mood

Our final Emotional Intelligence podcast in the Employee Engagement series focuses on the area of General Mood. There are two attributes to...

0:17:27Nov 7, 2007

Employee Engagement Podcast #5: Adaptability

For the manager who has the intention of driving higher levels of engagement, adaptability means having a strong sense of reality. Michael d...

0:16:59Oct 15, 2007

Engage ‘07

QBC are in London this week, exhibiting at Engage ’07, a conference on Internal Branding and Employee Engagement. We’ll be shari...

Sep 10, 2007
Audio unavailable

Employee Engagement Podcast #4: Stress Management

The challenge to respond appropriately is never greater than when you are under stress. But Stress Management is not just about keeping your...

0:15:25Aug 2, 2007

QBC to Participate in Engage ‘07

QBC will exhibit at the Internal Branding & Employee Engagement ’07 conference in London this September. With a theme of “ma...

Aug 2, 2007
Audio unavailable

Employee Engagement Podcast #3: Interpersonal

After InTRApersonal attributes, come the InTERpersonal ones. As a leader, how do your interpersonal skills influence the performance of your...

0:16:39Jul 6, 2007

Employee Engagement Podcast #2: Intrapersonal

In this podcast, Michael discusses the Intrapersonal elements of Emotional Intelligence and explains their significance for a leader who wan...

0:00:01Jun 22, 2007

Customer Experience Podcast #4: Introducing Emotional Intelligence

The term “Emotional Intelligence” is frequently heard nowadays. You may have heard it used – you may even know what it mea...

0:25:26Jun 15, 2007

Podcast on Employee Engagement

For their fourth podcast, Michael and Conn turn their attention to the question of Employee Engagement. The QBC Podcast on Employee Engageme...

0:00:01Apr 26, 2007