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QBC Ltd is an executive coaching firm which specialises in motivating an engaged workforce to create great customer experiences. In this blog and podcast series, company founder Michael Byrn...
Our final Emotional Intelligence podcast in the Employee Engagement series focuses on the area of General Mood. There are two attributes to...
For the manager who has the intention of driving higher levels of engagement, adaptability means having a strong sense of reality. Michael d...
QBC are in London this week, exhibiting at Engage ’07, a conference on Internal Branding and Employee Engagement. We’ll be shari...
The challenge to respond appropriately is never greater than when you are under stress. But Stress Management is not just about keeping your...
QBC will exhibit at the Internal Branding & Employee Engagement ’07 conference in London this September. With a theme of “ma...
After InTRApersonal attributes, come the InTERpersonal ones. As a leader, how do your interpersonal skills influence the performance of your...
In this podcast, Michael discusses the Intrapersonal elements of Emotional Intelligence and explains their significance for a leader who wan...
The term “Emotional Intelligence” is frequently heard nowadays. You may have heard it used – you may even know what it mea...
For their fourth podcast, Michael and Conn turn their attention to the question of Employee Engagement. The QBC Podcast on Employee Engageme...