If You are Losing Users Despite Growth, Watch This! Episode 441

Don't experiment on your own revenue with broken game mechanics. Get our guide "Core Drives in the Wild" to learn how to apply real behavioral science to your product: professorgame.com/WildCD Most companies treat user churn as a data problem, but looking at "where" someone leaves doesn't explain "why" they lost interest. We break down the "Engagement Leaks," a phenomenon where record-breaking marketing spend fails to fix a product that is effectively a sieve for users. By analyzing the high-touch onboarding of Superhuman, the "novelty hangover" of Robinhood's digital confetti, and the legendary community design of Harley-Davidson, this episode reveals how to use the Octalysis Framework to plug leaks in different stages of the user journey. A masterclass in transitioning from a product people merely start to one they actually stay with. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker , he founded and hosts Professor Game , the gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School , EFMD , and EBS University across Europe, the Americas, and Asia. Links to episode mentions: Superhuman Robinhood Harley Owners Group (H.O.G.) The Octalysis Group Lets's do stuff together! Core Drives in the Wild: Professor Game Guide Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

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If You are Losing Users Despite Growth, Watch This! Episode 441 is an episode from Professor Game Podcast | Rob Alvarez Bucholska chats with gamification gurus, experts and practitioners about education by Rob Alvarez.

This episode is 07:21 long.

This episode was published on Apr 20, 2026.

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