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Thoughts on how to achieve excellence in our work
Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketi...
Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?
Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much mon...
What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.
There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reaso...
Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!
We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, you may find...
Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various t...
One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by building models u...
Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (a...
The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administere...
How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible to predict f...
Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where six eminent e...
Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can lead to serio...
Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how.
Quality Function Deployment, abbreviated as QFD, has been around since 1966. It proved valuable enough to become a standard part of Six Sigm...
Legend has it that vampires prowl the nights in Transylvania sucking the life's blood out of their victims. Like vampires, there are a numbe...
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom discusses an approach...
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of...
Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Cont...
Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments should be made? This is t...
Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on t...
There's no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a couple of very common pro...
Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and u...
If you don't know for sure what your customers are looking for from your organization, chances are you're not giving it to them. Chances are...
The mean is an attempt to summarize a lot of data with a single number that represents a "typical" value. Tom discusses the pros and cons of...
Here are 9 critical criteria for the Black Belt to consider when deciding if a project is worth pursuing.
You've gathered the data and ran the regression analysis. Strangely, the biggest regression weights have insignificant p-values. Some weight...
Is Six Sigma a fad? Has it been widely discredited? Is it incompatible with innovation? These are claims made in the Sunday, November 26, 20...