Interview with Business Profits Radio
Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketi...
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Process and Quality Excellence Pointers
Thoughts on how to achieve excellence in our work
Episodes
20 of 29 episodesWhy Healthcare Quality Stinks in America
Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?
Episode 027-American Kaizen
Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much mon...
Episode 026-Tough Times and Lean Six Sigma
What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.
Episode 025-10 Reasons to do Six Sigma
There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reaso...
Episode 024-Flavor of the Month
Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!
Episode 023-Be careful what you wish for
We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, you may find...
episode 022-An overview of Black Belt training
Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various t...
episode 021-modeling with regression
One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by building models u...
episode 020-All About Six Sigma
Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (a...
episode 019-The International Academy for Quality
The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administere...
episode 018-Process Capability Analysis
How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible to predict f...
episode 017-DOE for out of control processes
Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where six eminent e...
episode 016-Variance inflation factor
Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can lead to serio...
episode 015-Quality, Integrity and Six Sigma
Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how.
episode 014-QFD the old and the new
Quality Function Deployment, abbreviated as QFD, has been around since 1966. It proved valuable enough to become a standard part of Six Sigm...
Episode 013-Quality Vampires
Legend has it that vampires prowl the nights in Transylvania sucking the life's blood out of their victims. Like vampires, there are a numbe...
Episode 012 - Black Belt How To Guide Part II
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom discusses an approach...
Episode 011 - Black Belt How To Guide Part I
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of...
Episode 010-Six Sigma and Global Warming
Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Cont...