PAPod 597 - From the way, way, way, way, back machine...Pain as a Predictor: Martha Acosta on Finding the Signals Before Failure

PreAccident Investigation Podcast by Todd Conklin

Todd Conklin interviews Martha Acosta, a pioneer in human performance and instructional design, about using organizational "pain points" and paradoxes as early indicators of system failures. They discuss why near misses...View more