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The Changing Face of Retail Leadership: Adapting to the Needs of Today's Customers
Gina Anstee, is the retail director for Aje Athletic and has a reputation for building and leading iconic luxury brands to unprecedented growth. In this episode, Tory and Gina, highlight insights on retail leadership and...
About This Episode
The Changing Face of Retail Leadership: Adapting to the Needs of Today's Customers is an episode from Powerful Stories with Tory Archbold by Tory Archbold. Gina Anstee, is the retail director for Aje Athletic and has a reputation for buildi...
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This episode belongs to Powerful Stories with Tory Archbold.
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Episode Details
Published Jun 9, 2024, 25:52 long, audio available.
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Questions About This Episode
What is The Changing Face of Retail Leadership: Adapting to the Needs of Today's Customers about?
Gina Anstee, is the retail director for Aje Athletic and has a reputation for building and leading iconic luxury brands to unprecedented growth. In this episode, Tory and Gina, highlight insights on retail leadership and customer experience. Gina fell into sales after starting her career in marketing and communications, and discovered the importance of building relationships with customers. Gina emphasizes the need for authenticity and genuine connections in retail, as well as empowering and celebrating her team. She discusses the use of data and analytics to drive growth and improve the customer experience, and the implementation of click and collect and same-day delivery. Key Takeaways Building relationships and making genuine connections with customers is crucial in retail. Empowering and celebrating the team leads to better customer experiences and retention of talent. Data and analytics can be leveraged to drive growth and improve the customer experience. Click and collect and same-day delivery are important services in the retail industry. Global trends can be used to improve local retail experiences. Women in their 50s bring valuable wisdom and resilience to leadership roles. Personal growth and stepping into one's power are important for career advancement. Contact with Gina: Connect with Tory: Find out more about the Business Attraction Program:
Where can I listen to The Changing Face of Retail Leadership: Adapting to the Needs of Today's Customers?
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Which podcast is The Changing Face of Retail Leadership: Adapting to the Needs of Today's Customers from?
The Changing Face of Retail Leadership: Adapting to the Needs of Today's Customers is an episode from Powerful Stories with Tory Archbold by Tory Archbold.
How long is this episode?
This episode is 25:52 long.
When was this episode published?
This episode was published on Jun 9, 2024.
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