The Human Touch: Leading Performance Beyond Algorithms

What happens when we stop treating learning as a compliance checkbox and start designing it around human experience? Justin Seeley , e-Learning Evangelist for Adobe, reveals why most corporate training fails to engage employees and what we can do about it. Having led learning teams at Twitter, LinkedIn Learning, Snapchat, and Walmart Marketplace, Justin brings a wealth of practical wisdom to this conversation about creating learning experiences that actually work. He challenges the conventional "sheep dip" approach to training where everyone receives identical instruction regardless of their learning preferences. Instead, he advocates for personalized, practice-based approaches that accommodate different learning styles. "Learning is not necessarily overlooked, but it is undervalued," Justin explains, pinpointing why so many organizations struggle with workforce development despite substantial investments. He shares how his pioneering work with in-course practice modules at LinkedIn Learning dramatically improved engagement by giving learners hands-on challenges followed by solution demonstrations. This practice-feedback loop, combined with opportunities for peer interaction, creates the kind of immersive learning experience that drives real skill development. As AI reshapes the learning landscape, Justin predicts a fundamental shift in how L&D leaders function—moving from production managers to strategic thought leaders. While some organizations might temporarily reduce L&D investments based on AI capabilities, he believes the pendulum will eventually swing back toward human expertise. His compelling call for democratizing education by breaking down learning silos offers a practical pathway for organizations navigating this transition. Ready to transform how your organization approaches learning?

You can listen to The Human Touch: Leading Performance Beyond Algorithms online on Radio and Podcast. Open the player on this page to stream the available audio.

The Human Touch: Leading Performance Beyond Algorithms is an episode from People and Performance Podcast by Fidello Inc..

This episode is 11:28 long.

This episode was published on Jul 31, 2025.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from People and Performance Podcast when more episodes are available from the podcast feed.