Rules of Engagement

Helen Noehammer, Director of Transportation & Infrastructure Planning at the City of Mississauga shares her take on pink-handled tools and how soft skills help alongside the hard skills in the engineer's toolbox. Helen talks to us about... How "a little bit of everything" adds up to a lot What happens when "life happens" Changes in the representation of men and women in the engineering industry Using "The Velvet Hammer" Lessons from customer service at Canadian Tire Dealing with angry mobs using humour The biggest challenges facing Mississauga "Asking the right questions" What happened at her first interview (hint: someone cried) The relevance of legacy

You can listen to Rules of Engagement online on Radio and Podcast. Open the player on this page to stream the available audio.

Rules of Engagement is an episode from Open During Construction by Muneef Ahmad.

This episode is 28:47 long.

This episode was published on Mar 27, 2018.

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