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Omega Performance: Improving Business in Financial Services

Access new insights and best practices for improving business in the financial services industry from the world-renowned team of experts at Omega Performance. Credit and Risk Management - Sa...

Episodes

10 episodes

Omega Performance Knowledge Series Podcast – The Importance of Onboarding and Cross-Selling

Many organizations are looking to implement a best practice referred to as onboarding. Today’s topic will address the importance of implemen...

00:01:01Mar 17, 2010

Omega Performance Knowledge Series Podcast – Preserving and Winning Business Relationships in a New Credit World

For many years, financial institutions have believed that there is a “stickiness” that makes it difficult for business relationships with lo...

00:01:01Mar 1, 2010

Omega Performance Knowledge Series Podcast – Convert Prospects to Customers More Quickly

With only 21 percent of prospects being converted into customers, according to recent research, it is more important than ever for salespeop...

00:01:01Feb 16, 2010

Omega Performance Knowledge Series Podcast – Loan Documentation—It’s All in the Details

A new cottage industry is rising from the ashes of the credit crisis, exemplified by a company called “You Walk Away” that helps borrowers i...

00:01:01Feb 9, 2010

Omega Performance Knowledge Series Podcast – Regaining Your Competitive Edge despite Hard Economic Times

It’s no secret—with a downward economy come layoffs, cutbacks, and downsizing. While this provides critical relief to the bottom line in the...

00:01:01Feb 1, 2010

Omega Performance Knowledge Series Podcast – Beyond Credit: A New Perspective to Win and Build C&I Relationships

This year we are finally seeing evidence that the global financial crisis has impacted commercial and industrial lending (C&I loans). Re...

00:01:01Jan 25, 2010

Omega Performance Knowledge Series Podcast – You Can’t Fake Product Knowledge

As organizations look to increase wallet share and deepen customer relationships to ensure loyalty, employees and managers at all levels mus...

00:01:01Jan 18, 2010

Omega Performance Knolwedge Series Podcast – Big Opportunities in Small Business

The smallest components of the global economy, individuals and small businesses, are crucial to the health of the financial system. As the c...

00:01:01Jan 5, 2010

Omega Performance Knowledge Series Podcast – Elearning Targets the Problem

How do banks address the skill and knowledge causes of the lending crisis to achieve business results? Look for effective elearning solution...

00:01:01Dec 17, 2009

Omega Performance Knowledge Series Podcast – The Balancing Act: Balancing Sales Goals and Risk Management in Small Business Lending

Small businesses are among the groups being hardest hit by the current credit crunch—partly because so many small businesses depend on the o...

00:01:01Dec 11, 2009