033 Pro Tips from Atlanta GovTech Social Media Academy: Never Post While Laughting

Odelia Bergh from the Peachtree City Police Department (@PTCfirepolice) says sarcasm is helpful in connecting with an audience (and making a point) on social media. Her team uses it a lot and, perhaps not coincidently, team members have each other's backs if things go wrong. As for humor, Bergh tells Paul they have a hard and fast rule: "Never post while still laughing. Ever." Chelsea Stevens from Georgia Interactive (@GeorgiaGovTeam) told Dustin about the state's efforts to refine its voice — "informative, fun, and friendly" when engaging the public on social media while keeping it all business for internal audiences. Angela Thompson described for Anil a five year serial journey through the City of Milton (@cityofmiltonga) to the City of Canton (@CityofCantonGA) that included internal resistance to social media and refashioning the two cities' messaging.

You can listen to 033 Pro Tips from Atlanta GovTech Social Media Academy: Never Post While Laughting online on Radio and Podcast. Open the player on this page to stream the available audio.

033 Pro Tips from Atlanta GovTech Social Media Academy: Never Post While Laughting is an episode from NSFG - Not Safe for Government by Paul W Taylor.

This episode is 23:27 long.

This episode was published on Mar 27, 2017.

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