Hotel Marketing With AI: How My Place Hotels Competes With Bigger Brands
Last week at the My Place Hotels of America conference, I talked with Jeff Thomas, VP of Marketing, about how a smaller hotel company compet...
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No Vacancy Live and No Vacancy News
No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business. Host Gl...
Episodes
20 of 1,888 episodesWhy Hotel Conversions Are Driving My Place Growth
Glenn Haussman talks with Brian Quinn, Chief Development Officer at My Place Hotels, from the My Place Hotels of America conference about on...
My Place Hotels: Growth, Leadership and the Next Generation
Glenn Haussman talks with Sarah Dinger, EVP of Franchise Relations at My Place Hotels, from the My Place Hotels of America conference about...
Inside My Place Hotels' Extended Stay Growth Strategy
Glenn Haussman talks with Ryan Rivett, President and CEO of My Place Hotels, at the My Place Hotels of America conference in Fort Lauderdale...
Why Hospitality Leaders Must Stay Uncomfortable
The minute you get too comfortable, somebody else passes you. Gary Hernbroth, author of Twist the Familiar, joins me on No Vacancy to talk a...
The Group Business Edge Hotels Keep Missing
One in three room nights globally comes from meetings and groups, with 60% of that demand coming from small and medium meetings. Lukasz Dabr...
Is AI Getting Your Hotel Wrong?
AI is starting to decide which hotels travelers see — and what it says about your property may not even be right. Michael Bennett, CEO of Ce...
Virtual Hotel Industry Happy Hour: Pet Peeves, Dynamic Pricing & Bad Decisions
We've spent months asking one completely unnecessary but surprisingly important question: Which hotel pet peeve annoys us most? We started w...
Relational Wellness Is Next Big Hospitality Trend
I'm calling it now: Relational wellness is the next major hospitality trend. The opportunity is we're spending more time with screens and le...
How Hotels Use AI Without Losing Control of Guest Data
Hotel employees already juggle enough. They don't need 10,000 system steps standing between them and the guest. Kevin King, CEO of Shiji Gro...
How Hotels Cut Laundry Costs by 30%
Hotels spend a lot of time and money dealing with linens, from buying and storing them to running equipment and making sure housekeeping alw...
They Turned a 12th-Century Monastery Into a Luxury Hotel
Most people don't look at a 12th-century monastery in rural Umbria and think, "We should turn this into a hotel." Cathi Lutjens and Fred Kub...
Where Hotel Growth Is Happening Next
The next wave of hotel growth won't look like the last one. Bruce Ford with Lodging Econometrics joins me on No Vacancy to look at how the g...
What Luxury Hotel Guests Really Want
True luxury means not having to think about the details. Almando Rigby, general manager of Windjammer Landing in Saint Lucia, joins me on No...
What Hotels Stop Knowing After the Guest Checks In
Hotels spend years collecting guest data, then lose sight of what people want the moment they're actually staying in the room. Kevin Rohani,...
Labor Day Flashback: Marriott Vacations Worldwide Launches Experience-Driven Ownership: Inner Circle
Live experiences drive operating success because they create reasons to travel, reasons to spend, and reasons to come back. That's why Marri...
Holiday Flashback: How Wyndham Uses Experiences to Drive Direct Bookings
To ease us into the holiday weekend, here's a rerun of a fun video I recorded in a Puerto Rican rainforest! Wyndham Rewards pushes beyond ho...
Holiday Rerun: How Starwood Makes Its Hotels Feel Different: Nature, Soul, and Experience
To ease us into the holiday weekend, here's one of my favorite chats from the year: Starwood Hotels operates 1 Hotels , Treehouse Hotels and...
How Hotel Teams Build Collective Excellence
Collective excellence starts when hotel teams stop operating in separate lanes and start moving in the same direction. Glenn Haussman talks...
Why This Hotel GM Gets Silly Every Morning
A busy airport hotel never really slows down. Guests come and go at all hours, plans change quickly and the team needs to stay ready for wha...